Last Updated: Tuesday, May 26th, 2020 at 10:12 AM.

Welcome to the COVID-19 Frequently Asked Questions site. This site is updated regularly as new information becomes available. If you have a question that you cannot find an answer to in this section, please send a message to flint.key-issues@umich.edu.

For FAQs related to the broader U-M community, please visit the U-M Key Issues page dedicated to COVID-19 updates and FAQs.

ACADEMIC AFFAIRS

IS TUTORING, SUPPLEMENTAL INSTRUCTION, AND ADVISING STILL AVAILABLE?

Supplemental Instruction (SI), group tutoring, individual tutoring, and math lab are now online. For individual tutoring, students can make an appointment at umflint.go-redrock.com. For on-demand math questions, use our online math lab through Blackboard Collaborate. For other questions, contact the Student Success Center at (810) 762-3085.  

Academic advisors are working remotely, and are available to assist you during normal business hours (M-F, 8 a.m.-5 p.m.). Your advisor is working to obtain information that will help you make informed choices. Please contact your advisor to discuss further.  

How have study abroad programs been impacted?  

All education abroad programming scheduled to take place before July 1 is canceled. All other education abroad courses are being considered for cancellation on a case-by-case basis.

Can I work in specific programmatic spaces such as the theatre scene shop, Northbank Center art studio, engineering design studio, etc.?

No, the specific programmatic spaces are closed to students, staff, and faculty at this time.

Should I go to my off-campus internship?

You should consult your onsite supervisor and your UM-Flint faculty advisor to determine a safe continuity of work plan.

My student teaching site is closed, what should I do?

Contact the Center for Educator Preparation for guidance and next steps at 810-762-3257 or umflintteach@umich.edu.

Should I go to my clinical placement?

Consult your onsite supervisor and your UM-Flint faculty advisor to determine a safe continuity of work plan.

Will there be any compensation for going completely online?

Although classes are now offered in a different format, they are still being conducted, therefore there will not be any change in tuition status. 

Where do I get answers related specifically to my school or college (off-site course work, internships, class registration, advising, class assignments, etc.)? 

All schools and colleges are available to assist students with learning remotely and navigation academic affairs processes from home. The following schools and colleges have created specific FAQs to further assist you.

For the College of Health Services (CHS) and the School of Management (SOM), you should contact your faculty member or advisor directly with questions.

Additional Questions

All other questions regarding classes and academic matters may be directed to Shelby Newport, Associate Provost & Dean of Undergraduate Studies, at snewport@umich.edu.

CAMPUS OPERATIONS

CAN I GET ACCESS TO UNIVERSITY BUILDINGS?

The University of Michigan-Flint will further restrict access to campus buildings until further notice. Riverfront residents will still have access to the residence hall.

For any faculty or staff member who needs to enter a campus building, they will be required to contact the Department of Public Safety at 810-762-3333 to gain access.

Is the Recreation Center open?

At this time, the Recreation Center is closed due to the Governor's executive order. The UM-Flint Recreation Center is closed through May 28. Contact the Rec Center staff (810) 762-3441 or reccenter@umich.edu.

Is the Bookstore Open?

The UM-Flint Bookstore has a customer service team available by phone from 9 a.m. to 2 p.m. Monday-Friday (810) 762-3030.  For additional information or to place an order, please visit umflint.bncollege.com.

Are the Residence Halls open?

Riverfront Residence Hall is only open to students who previously requested to stay. First Street Residence Hall is closed to students.

What food options are available on campus?

Picasso will be accepting online meal orders Monday through Friday. There will not be a meal service on Saturdays or Sundays. Order prior to 9 a.m. for same-day delivery. You can the Food Service website or click on this link

Picasso will be accepting online grocery orders, delivery is on Tuesdays and Fridays.  You can visit the Food Service website or click on this link.

If you have any questions regarding placing an order, Maize Money, Dining Dollars, Meal Plans or Food Service, please contact Gina Rose at ghollenb@umich.edu.

The Wolverine Food Den is open:

Monday, Wednesday, Friday
9am - Noon & 1pm - 4pm

You must wear a mask to enter the building and the Wolverine Food Den. To access the Wolverine Food Den, please use the door to the University Center located in McKinnon Plaza, near the elevator. Call DPS at (810) 762-3333 to request access to the building. You can then proceed to the third floor and visit the pantry directly.

Is the Cashier's Office open? 

The Cashier's Office on the second floor of University Pavilion will temporarily close until further notice. Employees are working remotely to continue to serve the campus. All service requests during this time can be sent to flint.cashiers@umich.edu, and please include your name and UMID in the email so we can better assist you.

Is Printing Services open? 

Printing Service is operating on an as-needed basis for the campus community. We offer printing services, as well as graphic design services. Please continue to use our online order form located on our website. For information, please email Gina Rose at ghollenb@umich.edu.

Are campus construction projects still moving forward?   

 In accordance with Governor Whitmer's March 23, 2020 executive order, only critical infrastructure projects can move forward, which includes the MSB expansion and renovation project on the 6th and 7th floors at Northbank Center. The installation of a new trackwall system at the Riverfront Banquet Center has not started. All construction projects will continue to be monitored and evaluated.

Are packages and mail still being delivered? 

Mailroom Operation: Beginning Monday, May 18th, the mailroom will be staffed Monday through Friday. 

  • All mail must be dropped-off/picked-up at the mailroom, 154 French Hall.
  • Hours of operation will be 8:00 am - 4:00 pm until further notice.
  • Outgoing mail must be received by 3:00 pm to go out the same day.
  • Courier Service to Ann Arbor will occur every Tuesday and Thursday. 
  • PLEASE ADVISE: If there's a special need or unique case please contact the mail staff at 810-762-3141 or Dan Sherman at 810-441-6417.

Central Receiving/Shipping Operation out of Hubbard: Beginning Monday, May 18th, central receiving will be staffed Monday through Friday. 

  • All packages must be dropped-off/picked-up at the Hubbard Building (602 Mill Street). Call in advance. Ring bell at receiving door for service. 
  • PLEASE ADVISE: If there's a special need or unique case please contact the materials management staff at 810-766-6671 or Dan Sherman at 810-441-6417.

Please let us know if you have any questions. Staff will be monitoring need and may make changes accordingly as circumstances justify.

COMMUNITY

Is the Innovation Incubator [IN] open, or the co-working space available for meetings?

The Innovation Incubator will be virtualizing all business counseling and meetings in the coming weeks. Staff will NOT be available to meet at the Ferris Wheel's co-working space or campus offices. To receive services at no cost, complete an intake form. If you have any questions, feel free to contact Nic Custer at Ncuster@umich.edu.

ECDC & K-12 PARTNERS

What is the status of classes of DEEP programs at area high schools?

For any questions regarding DEEP Programs, contact Jeff Hall, Program Director at jjhal@umich.edu.

Is the UM-Flint Early Childhood Center still open?

The ECDC is temporarily closed until the Fall 2020 semester. Please read more FAQs on U-M children's centers related to COVID-19. ECDC continues to monitor and evaluate this evolving situation. If you have any questions, please contact Joslyn Marinelli, ECDC Program Director at (810) 424-5214 or jmarinel@umich.edu.

EMPLOYEES

I'm an essential employee. What can I do to keep me and my family safe, and minimize the spread of COVID-19?
UM-Flint is continuing to align our efforts with local and state health departments’ daily screening guidance for critical/essential employees who are directed to work on campus by their supervisor.  This is intended to protect workers and limit exposure to the community. 
 
Therefore, all essential/critical staff need to self-monitor for COVID-19 symptoms by answering the questions here, informing the supervisor each day of the answers, before reporting for their shift. Employee daily health screening protocol may change.  We will continue to keep you informed, including through already established links on University websites.
 
Please remember that all staff must continue to observe the public health and social distancing guidelines already issued such as wearing a cloth face covering in enclosed public spaces, maintaining a 6-foot distance from others at all times, regularly washing your hands, avoid touching your face, and staying home if not feeling well. 
 
Employee daily health screening protocol may change. Please see the attached poster from the Genesee County Health Department that provides helpful recommendations for essential employees returning to home after their shifts.
 
If you have any questions, please contact Mike Lane, Director of EHS mjlane@umich.edu, or Beth Manning, Director of Human Resources, bmanning@umich.edu.
Are there resources to help with timekeeping?

University Human Resources has continued to work on resources which are useful in determining absences from work and coding timesheets appropriately.  The office has completed a google document focusing on:

  • Q&As - on various topics, including Flint specific Q&As.
  • Tabs - which are specific to different banks of paid time, timekeeping codes to use, unemployment compensation questions, etc.  
  • Each of the areas also includes links to websites for additional information.  

The google document includes what codes to use first, what happens in the month of April when time is exhausted for temporary or workstudy employees, etc.  As more is learned about what to expect in the month of May, the document will adjust accordingly.

Read the March 18, 2020 update regarding emergency paid time off leave for employees from U-M University Human Resources: 

https://record.umich.edu/articles/details-of-u-ms-emergency-paid-time-of...

Important information for understanding an employee's options regarding time-off paid leave related to COVID-19:
What should an employee or supervisor do if they become aware of a member of the campus community (faculty, student or staff member) who has symptoms similar to, or believes they have COVID-19?  

If the individual is an employee, including student temporary employees, the supervisor or employee should contact Suzi Bye (sbye@umich.edu 810-766-6658), Beth Manning (bmanning@umich.edu 810-766-6644) or Mike Lane (mjlane@umich.edu). If the individual is a student, the supervisor or employee should contact Julie Snyder (jusnyder@umich.edu or 810-762-5728) or Mike Lane (mjlane@umich.edu or 810-766-6763). We ask that you provide as much information as you know, so we can assist the individual get with the appropriate person to assist them with their medical needs, as well as appropriately manage the work environment.

How do I get my paycheck if I can't come to campus? 

All employee paychecks which are not distributed via direct deposit will be placed in the U.S. Mail system based on the current address of record in Wolverine Access/MPathways. Read the latest communication about paychecks.

What should I do if an employee under my supervision or co-worker is diagnosed with COVID-19? 

First, remember that the employee will appreciate hearing your support while they recover from the illness. You should clarify whether they have received any specific guidance from the public health department related to others in the workplace.

Next, you can anticipate that other employees may have heard about, or suspect that, someone is out sick with the COVID-19 related illness. They will understandably have concern when they hear about a colleague who is ill. There will be concern for the colleague as well as concern over a potential exposure risk to themselves or others. 

You may acknowledge that there is an individual in the unit who has tested positive for COVID-19, without identifying the individual. You may also inform employees that guidance is being sought from the county health department to determine if there is an indication for quarantine as a precautionary measure. 

If you are in a health care setting, additional requirements to assess risk may apply and the Occupational Health reporting procedures should be followed. If employees are able to work from home and aren’t already doing so, you can offer that as an option while waiting for the county health department guidance.

Determining precisely what steps to take may necessitate guidance from the county health department.

The health department has the responsibility to perform a risk assessment for those who may have been in contact with the infected individual.

The health department will work with the infected individual to identify and directly notify people who have been in close contact with the person testing positive and provide specific instructions on what form or duration of quarantine is required. 

If the health department determines that some co-workers had a low-risk exposure those co-workers will be allowed to continue to work, but should monitor themselves for symptoms of illness.

If the health department determines that some co-workers had a high-risk exposure those co-workers will be contacted directly by the health department with instructions to self-isolate for 14 days following exposure and contact their personal health-care provider by telephone if they become ill. Employees in this category should not come to work.

Supervisors also may want to consider requesting additional cleaning in the workplace. Contact the Facilities Service Center at this email address: EHS-Covid-19-reporting@umich.edu
 

What do I do if an employee under my supervision or co-worker has COVID-19 symptoms and has been instructed to self-isolate?

First, you can express your support to that employee while they recover from the illness, and clarify whether they have received any specific guidance from a health-care provider.

Next, you can anticipate that other employees may be nervous that someone is out sick. They will understandably have concern when they hear about a colleague who is ill. The concern will be for the colleague as well as concern over a potential exposure risk to themselves or others. 

You may acknowledge that there is an individual in the unit who is self-isolating, without identifying the individual. 

If you are in a health care setting, additional requirements to assess risk may apply and the Occupational Health reporting procedures should be followed. 

No one who is ill, for any reason, should be working. 

We encourage as many people as possible be allowed to work remotely.

With COVID-19 in the community, all employees should monitor themselves for fever, cough or difficulty breathing. 

As long as other employees do not have symptoms, they may continue to work, while following recommended practices for social distancing.

If symptoms develop, employees should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider to determine whether medical evaluation is needed.

Supervisors also may want to consider requesting additional cleaning in the workplace. Contact the Facilities Service Center at this email address: EHS-Covid-19-Reporting@umich.edu

How much information may an employer request from an employee who calls in sick, in order to protect the rest of its workforce during the COVID-19 pandemic?

During a pandemic, ADA-covered employers may ask such employees if they are experiencing symptoms of the pandemic virus. For COVID-19, these include symptoms such as fever, chills, cough, shortness of breath, or sore throat. Employers must maintain all information about employee illness as a confidential medical record in compliance with the ADA.

Are we going to remote work status?

Consistent with the Governor’s “Stay Home, Stay Safe” order, and consistent with the messages from President Schlissel and Chancellor Dutta, we want to provide some additional guidance for consideration related to employees at the UM-Flint Campus.

Current Situation

Supervisors are managing through work arrangements to have as many employees working remotely as possible while still supporting the critical needs of the campus. Additional flexibility and creativity is needed in order to continue to serve our campus community. Face-to-face interactions should be restricted or completely eliminated if possible with those interactions moving to phone or remote options. 

Under the Guidelines of the New Executive Order

Governor Whitmer’s “Stay Home, Stay Safe” executive order gives guidance for universities to continue supporting classes and other essential work for the operation of the campus. When looking at essential/critical employee working environments, be they on campus or remote, supervisors need to look at their business continuity plans and also consider the following:

  • Health and safety of faculty, staff, students and any others on the University premises – the fewer people on campus right now the better for everyone.
  • Delivery of teaching/learning processes and student-related services: 
  • Employees who continue these critical services, need to work remotely to the greatest extent possible.  Supervisors and employees need to think outside of normal work environments, identify barriers that could be eliminated and work with supervisors from other units to find possible alternatives.
  • If the critical work cannot be performed remotely, the supervisor needs to provide an environment which is as safe as possible for the employee to work.  
  • If the services the employee is performing are not critical for this timeframe and cannot be done remotely, then the supervisor can work with HR and/or their Vice Chancellor to determine if the employee can be redeployed in other areas, working remotely.  
  • Identify if the essential/critical employee who has to perform critical functions on-campus work can work part-time on campus and the rest off campus.  
  • Security and preservation of University facilities and equipment - As such, the Department of Public Safety, some areas of Facilities & Operations and some areas of Housing are examples of essential/critical functions and staff who may need to report to work.  

The directive is to have only employees on the campus who really must be on campus in order to deliver critical services.  Remote work should continue whenever possible during this pandemic situation.

If you have any questions related to which employees must be on campus, please talk with your Vice Chancellor and/or University Human Resources. 

Read more about the university's guidelines related to the "Stay Home, Stay Safe" executive order.

The university is committed to remaining open for business during this time to assist our students and fellow employees.

Are there any travel restrictions?
UM-Flint is suspending all international and domestic business travel until further notice, except with rare exceptions requiring Provost or the VC of Business and Finance approval. Personal international and domestic travel is strongly discouraged.
 
Should departments encourage sick employees to stay home from work? 

Yes. According to the CDC, employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees need to follow normal department protocol for absences from work (e.g. notifying your supervisor). 

What steps should be taken if an employee becomes ill with fever, cough, or other concerning symptoms?

CDC recommends that employees who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon arrival to work or become sick during the day should be separated from other employees and be sent home immediately. 

Should employees with respiratory symptoms seek medical care?

Employees with respiratory symptoms should seek medical care right away. Before you go to a doctor’s office or emergency department, call ahead and tell them about your recent travel and your symptoms. 

What if an employee has a chronic health condition that could be directly impacted by the COVID-19 virus?

The Human Resources Office can assist members of the UM-Flint Campus who have chronic medical conditions that could be directly impacted by the COVID-19 virus, with their work accommodations. The process includes the employee providing a medical statement and authorization release form to the Office of Human Resources, attention to Benefits Coordinator, Suzi Bye. Contact Suzi Bye at sbye@umich.edu or by phone at 810-766-6658 if you have any questions.     

Important Note - One-time paid-time-off bank for employees during the COVID-19 pandemic.  

To further minimize the impact of COVID-19, the university has established a one-time paid time off bank related to the pandemic. Effective immediately, employees are eligible for up to 80 hours of paid-time-off to be used in the case of quarantine, isolation or family care needs related to COVID-19 exposure, illness or other related scenario or a temporary lack of work. This is a one-time bank of paid time off for use during the current pandemic.

This one-time bank applies to faculty and staff on all campuses and in Michigan Medicine. Part-time and temporary employees, including student temporary staff, will be eligible for a prorated amount of time. If you have any questions regarding the use of this one time bank, please contact the Flint University Human Resources Office at (810) 762-3150.  

EVENTS

What is the status of the April commencement ceremonies?
The University of Michigan-Flint Commencement Ceremony scheduled for April 26, 2020 has been canceled due to the COVID-19 virus. The cancellation is necessary as the Centers for Disease Control continue to encourage social distancing. 
 

The University has taken steps to tentatively reschedule the April 26 ceremonies to Sunday, August 16 at the Dort Federal Credit Union Event Center in Flint. Please note that as this situation continues to evolve, there could be additional changes with Commencement. 

We appreciate your cooperation and understanding during this time. We will continue to keep you informed of any updates.
 
Keith Moreland
Interim Provost and Vice Chancellor for Academic Affairs
 

For any additional questions regarding commencement, please contact Jen Hogan, Director of Event and Building Services at jhogan@umich.edu.

What is the status of UM-Flint Theatre and Dance productions?

The musical ORDINARY DAYS will now perform in Fall 2020.

The Spring Dance Concert is canceled for April 2020. Pieces scheduled to perform in this concert may perform as part of our Dance concert in Fall 2020.

Dates for Fall 2020 performances will be announced this spring.

Future Students

Is Orientation happening online or on campus? 

Although classes are now offered in a different format, freshman and transfer orientations sessions are still being determined. If you have specific questions regarding your classes, placement testing, or advising, please contact the Student Success Center by email studentsuccessflint@umich.edu or phone at 810-762-3085. 

How do I meet with Financial Aid While Social Distancing?

The Office of Financial Aid is now offering virtual appointments or the ability to schedule a phone appointment. You may continue to send questions via email at financialaidflint@umich.edu. Emails should be sent using your UM-Flint email account whenever possible. Always include your full name and your UM ID (if applicable) on any correspondence. We appreciate your patience during this time. 

With face-to-face visits canceled, is there another way I can experience UM-Flint?

Yes! From video conferencing, to phone conversations, webinars, and more, we are creating opportunities for you to learn more about our amazing university. As we continue to develop a calendar of virtual events, we will add them to our website, so check back often. Right now, you can meet one-on-one with an admissions officer or financial aid officer via phone, video conferencing, or text. Call (810) 762-3300, email admissions.flint@umich.edu, or text (810) 216-5241 to set up a meeting.

I'm interested in applying to the University of Michigan-Flint. Can I still apply? 

Yes! UM-Flint is still accepting applications for freshman, transfer, guest, non-candidate for degree seeking, and readmit students. Applications are open for spring, summer, and fall 2020. Admissions staff are working remotely and applications are still being processed. Our online application has no fee and is available at umflint.edu/apply. 

I just applied to the University of Michigan-Flint (or have an application with documents outstanding). How do I submit my outstanding admissions documents? 

Official transcripts and other outstanding documents are still being received in the office through the mail. For faster service, we suggest requesting electronic transcripts from Parchment, Docufide, the Clearinghouse, or your school’s website. If you are unable to request your official transcripts, unofficial transcripts are being accepted on a temporary basis. Once schools and colleges reopen, official transcripts will be required. We certainly understand the challenges that our prospective students are facing with the COVID 19 crisis. Our office remains committed to working with you to secure your documents so that we may make an admissions decision. Please contact Undergraduate Admissions for questions or concerns. 

Standardized test scores (SAT/ACT) can be submitted electronically through College Board or ACT websites.  Please use UM-Flint’s code when requesting your test scores: 

ACT Testing Code: 2063, SAT Testing Code: 1853

To check on your status, call (810) 762-3300, email admission.flint@umich.edu, or text at (810) 216-5241.  

Can I still send my FAFSA?

Yes! Our Financial Aid Office is still accepting FAFSAs and creating award packages for students. Just send your FAFSA information to UM-Flint using our code: 002327. Please contact the Financial Aid Office at (810) 762-3444 or email at financialaidflint@umich.edu

Can I still get a scholarship?

Yes! Scholarships are still available for freshman, transfer, and readmit students. The Admissions and Financial Aid offices will continue to award scholarships to students based upon scholarship criteria and availability of funds. Please contact the Admissions and Financial Aid offices for more information. Please contact the Financial Aid Office at (810) 762-3444 or email at financialaidflint@umich.edu or Admissions at (810) 762-3300, email admission.flint@umich.edu, or text at (810) 216-5241.  

I’m admitted and I don’t know how to take my next steps. Help! 

Admitted students will still receive their admissions communications via mail and email. UM-Flint Admissions staff are working remotely and you can still talk to your Admissions Officer. To get help with your next steps, call (810) 762-3300, email admission.flint@umich.edu, or text at (810) 216-5241.

I’m a transfer student. Can I register for my classes? 

Yes! Registration is open for Spring, Summer, and Fall courses. Transfer students can register for classes before they attend orientation. First, you need to speak to your academic advisor. You can call (810) 762-3085 or email studentsuccessflint@umich.edu to confirm who your advisor is. 

I’m a current DEEP or Genesee Early College student who has been admitted as a Freshman for fall 2020. Can I register for my fall classes? 

Yes! Current DEEP and Genesee Early College students who have been admitted for fall 2020 as a freshman can register for your classes through your SIS account after you meet with your advisor. You can call (810) 762-3085 or email studentsuccessflint@umich.edu to confirm who your advisor is. 

I’m scheduled for orientation. Will my session be canceled? 

At this time, orientation sessions will be moving forward as planned. In the event that changes are made to your orientation session, the Student Success Center will contact you directly. You can call (810) 762-3085 or email studentsuccessflint@umich.edu with any additional questions you may have regarding orientation.   

Is UM-Flint holding classes online?

For the health of our campus community, all Spring and Summer 2020 classes will be offered remotely for students. As of today, Fall 2020 courses are scheduled to take place on campus, with some offered online which is typical for all UM-Flint semesters. 

What is UM-Flint doing as a campus as a result of COVID-19?

Campus health and safety is a top priority at UM-Flint. Many steps have been taken to prevent the spread of the COVID-19 virus. To learn more about the University’s response, visit our COVID-19 information website. 

International Students

I'M AN INTERNATIONAL STUDENT. CAN I GO HOME?

Travel restrictions are changing daily. Contact Kim Butka, International Student and Scholar Manager in the International Center, to advise you.

All other FAQs for International Students can be found on the International Center's COVID-19 page

Learning & Working Remotely

HOW ARE WE ENSURING ACADEMIC CONTINUITY?

UM-Flint has developed best practices for teaching courses remotely to ensure academic continuity. For step-by-step support, please review and utilize online resources from our academic continuity website to continue teaching your class. 

Additional Support: If you have questions about help and support options, please contact oel-helpdesk@umich.edu or Submit a Work Ticket to our helpdesk

Help Guides for faculty can be found here.

Have a quick course design question? We have a staff member monitoring this BlueJeans room from 8 a.m. to 5 p.m. M-F.

MY INTERNET ACCESS ISN'T GREAT. WHAT DO I DO? 

Please work with your faculty members to determine what kind of participation will be possible for your specific classes. They know that students may not have full access to live video calls or availability to data through a smartphone or other device and should be willing to work with students. Please let us know if you are having any specific issues with a course or the technology use requested and we can try to help you navigate this new format.

WHAT TO DO ABOUT CONNECTIVITY FOR STUDENTS/EMPLOYEES WHO DON'T HAVE IT? 

FCC agreement stating that providers will waive late fees, and will not cut off service for lack of payment, and open hot-spots.

Comcast COVID-19 response: offers free WiFi for 2 months to low-income families plus all Xfinity hot-spots are free to the public during this time

Charter: Free Internet offer for 2 months

AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families

Verizon COVID-19 response: no special offers, but following the FCC agreement.

Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge 

T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge  

AT&T: 800-288-2020

Charter Spectrum: 1-844-488-8395 

Comcast: 1-855-846-8376 for English, 1-855-765-6995 for Spanish 

Other Resources: 

https://www.highspeedinternet.com/resources/are-there-government-program...

https://wellkeptwallet.com/free-internet/  

https://www.thefreesite.com/free_internet_access/ 

IS TUTORING, SUPPLEMENTAL INSTRUCTION AND ADVISING AVAILABLE online?

Supplemental Instruction (SI), group tutoring, individual tutoring, and math lab are now online. For individual tutoring, students can make an appointment at umflint.go-redrock.com. For on-demand math questions, use our online math lab through Blackboard Collaborate. For other questions, contact the Student Success Center at (810) 762-3085.  

Academic advisors are working remotely, and are available to assist you during normal business hours (M-F, 8 a.m.-5 p.m.). Important decisions related to grading options continue to unfold.  Your advisor is working to obtain information that will help you make informed choices. Please contact your advisor to discuss further.  

HOW CAN I ACCESS THE WRITING CENTER?

All Writing Center appointments will be via the e-tutoring system. If students have an existing face-to-face appointment, it will be changed to an e-tutoring appointment. Make appointments online.

how can I work and talk to my colleagues, students, and friends online? 

There are several resources listed in the Faculty/Staff Resources page, Students and Families resources page, and the Remote Resource Guide including: 

BlueJeans - Use this platform for discussing sensitive data or topics

Zoom

Google Meet/Google Hangout

Library

IS THE FRANCES WILLSON THOMPSON LIBRARY OPEN?

In compliance with the Governor's executive order and with the concurrence of U-M senior leadership, the Thompson Library will remain closed to all users through May 28. Reference librarians will be available for virtual reference and research questions (e.g., phone, email, chat) per hours to be posted presently on our webpage and social media. 

Most of the resources are available online from off campus. If there is difficulty accessing resources off campus, please do not hesitate to reach out to a librarian for troubleshooting or check the FAQs related to access issues.

For research or study consultations, librarians are available remotely via chat, email, phone, and text: https://libguides.umflint.edu/ask.

HOW DO I UTILIZE THE FRANCES WILLSON THOMPSON LIBRARY ONLINE?

Reference librarians will be available for virtual reference and research questions (e.g., phone, email, chat) per hours to be posted presently on our webpage and social media. 

Most of the resources are available online from off campus. If there is difficulty accessing resources off campus, please do not hesitate to reach out to a librarian for troubleshooting or check the FAQs related to access issues.

For research or study consultations, librarians are available remotely via chat, email, phone, and text: https://libguides.umflint.edu/ask.

What do I do with the library books I currently have? Will I be fined for them if they’re late? 

During the library closure, please keep the materials you have borrowed. You can renew online but it is not necessary. All billing has been suspended until the end of the semester. Any automatic fines will be waived. 

HOW CAN I ACCESS THE WRITING CENTER?

All Writing Center appointments will be via the e-tutoring system. If students have an existing face-to-face appointment, it will be changed to an e-tutoring appointment. Make appointments online.

State & Federal Pandemic Resources

What is the CARES act and how will funds be distributed?
The Coronavirus Aid, Relief, and Economic Security (CARES) Act created the Higher Education Emergency Relief Fund (HEERF) to provide emergency grants to students. Qualifying students must be Title IV aid eligible and meet all qualifications of Section 484 of the Higher Education Act. Awards are being provided to qualifying students with an Expected Family Contribution of 20,000 or less as determined by the 2019-20 FAFSA. Additionally, students must have been enrolled and eligible as of 3/13/2020, the date the national pandemic emergency was declared.

Funds received from the emergency grant are to help offset student costs associated with the COVID-19 pandemic. Such costs may include but are not limited to food, internet, software, phone, and supplies. Supplies should be associated with a student's ability to study and complete coursework remotely while they are enrolled in classes at UM-Flint due to Michigan’s current Stay At Home Executive Order issued by Governor Gretchen Whitmer. Eligible students will receive either a $500 or $750 grant, based on their enrollment in winter and spring 2020.

The CARES Act requires institutions of higher education to release these funds directly to eligible students, regardless of any balance that may exist on a tuition account. Therefore, students will receive these funds in the near future either by check from UM-Flint (address on file) or direct deposit if they currently have that method set up through the Student Account Center portal.

Additional information:

  • Per federal guidance, students who were enrolled in fully online programs as of 3/13/20 do not qualify
  • More information can be found at ed.gov website
  • To be eligible a student must have a valid FAFSA on file for 19-20, and must also meet all requirements under Section 484 of the Higher Education Act, student eligibility.

Questions about a student's eligibility for this grant can be directed to the Office of Financial Aid at financialaidflint@umich.edu

What local food options are there?

The Michigan Department of Health and Human Services is partnering with the Food Bank of Eastern Michigan to provide a mobile food pantry in the Flint area. The mobile food pantries offer fresh produce and more. Check here for details on times and locations.

How do I get my federal stimulus check?

A new website designed to make sure Michiganders receive their federal stimulus checks as soon as possible, was announced by the Poverty Solutions program. The 2020 Coronavirus Stimulus Payment website was developed by Poverty Solutions in partnership with Detroit-based nonprofit design firm Civilla. It walks people through a step-by-step process to ensure they've provided the IRS with the information necessary to receive their stimulus checks. Here is a link to the website: https://poverty.umich.edu/stimulus-checks/  

How can I apply for unemployment insurance?

Expanded unemployment benefits are available to Michiganders affected by the coronavirus outbreak thanks to executive orders from Gov. Gretchen Whitmer and provisions of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act. 

The temporary changes to unemployment insurance expand eligibility for unemployment benefits, extend the benefit period up to 39 weeks, provide an extra $600 per week for four months on top of Michigan’s unemployment payments, increase the application eligibility period from 14 to 28 days, and suspend the requirement to register in person and continue searching for work. 

To be eligible for unemployment benefits, you must have worked in recent months and meet certain wage requirements. In Michigan, workers must file their unemployment claim within 28 days of their last day worked.

For more information, contact Michigan’s Unemployment Insurance Agency by calling 1-866-500-0017 or visiting the UIA website. Learn more about eligibility and how to access the benefits here.

How can I apply for cash assistance?

The Family Independence Program (FIP), sometimes referred to as cash assistance and Temporary Assistance to Needy Families (TANF), is managed by the Michigan Department of Health and Human Services (MDHHS). FIP provides temporary cash assistance to pregnant women and families with children to help them pay for living expenses such as rent, heat, utilities, clothing, food, and personal care items. For more information, log in to MI Bridges or call the Beneficiary Helpline at 1-800-642-3195. 

How can I get paid sick leave and paid child care leave?

The federal Families First Coronavirus Response Act requires some employers to provide paid sick leave and paid child care leave to employees who meet certain requirements. Employers will be reimbursed for this paid leave by the federal government through a quarterly payroll tax credit. 

Contact your employer to request the paid leave. 

More Information: U.S. Department of Labor guidance on COVID-19 paid leave

How can I get meals for my child while schools are closed? 

The Michigan Department of Education is providing meals for children during the coronavirus-related school closures under the Unanticipated School Closure Summer Food Service Program. Free meals are now available at certain locations for pick up, which allows people to maintain social distancing in order to limit the spread of the coronavirus. 

For more information, contact the Michigan Department of Education at 517-241-5374 or mde-sfsp@michigan.gov.

What are other food-assistance benefits?

The Supplemental Nutrition Assistance Program provides food assistance to individuals and families with low incomes. In response to the coronavirus pandemic, as of March 27, Michigan increased all SNAP recipients to the maximum benefit amount for March and April and waived the federal work requirement for able-bodied adults without dependents who receive SNAP. 

People can apply for SNAP benefits through MI Bridges or by contacting a consumer service representative toll-free at 888-678-8914. 

How can I access utility and housing assistance, internet access, and more?

Utilities: DTE Energy and Consumers Energy announced on March 16 they will suspend electricity and natural gas shutoffs or people with low incomes and senior citizens during the coronavirus pandemic. DTE customers impacted by COVID-19 — those with a sudden loss of income or medical condition — as well as vulnerable seniors can call 800-477-4747 to determine eligibility for payment assistance. Consumers customers affected by COVID-19 can call 800-477-5050. 

Water: Gov. Whitmer issued an executive order that requires public water suppliers in Michigan to immediately identify residences in their service area that do not currently have water service and to restore service to homes where the service has been disconnected due to non-payment or damaged infrastructure by April 12. Everyone in the state is eligible for water restoration, regardless of past-due water bills.

Contact your water supplier if you need your water service restored. 

Internet access: The Federal Communications Commission (FCC) has asked broadband and telephone companies to take the Keep Americans Connected Pledge, which says they will not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic, will waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and will open their Wi-Fi hotspots to any American who needs them.

Contact your service provider if you anticipate trouble paying your bill. 

For more information, see this crowd-sourced list of free and low-cost internet options.

Evictions: Michigan is prohibiting evictions from residential properties, including mobile homes, during the coronavirus pandemic. Residents do not need to take any action in order to avoid eviction. Tenants are still responsible for rent owed.

Tax Foreclosure: Michigan has temporarily postponed the tax foreclosure deadline for all residents. The deadline to pay back taxes and avoid foreclosure is extended from March 31 to May 29 or 30 days after the expiration of the coronavirus-related state of emergency, whichever comes first. 

Mortgage forbearance and moratorium on foreclosures and evictions: The federal CARES Act allows borrowers with federally-backed residential mortgages to defer payments for 180 days, with the option to request another 180 days of forbearance. Federally-backed mortgages include mortgages insured by the Federal Housing Administration, purchased by Fannie Mae and Freddie Mac, and insured or guaranteed by other federal departments.

For more information, HUD’s website has more details on its coronavirus response as well as phone numbers and email addresses to contact various offices.

Childcare: Michigan’s Department of Licensing and Regulatory Affairs (LARA) is giving more provisional licenses and expanding capacity for child care services. Now, hospitals, public and non-public schools, and licensed in-home child care provider facilities can be used to provide disaster relief child care for members of the essential workforce. 

Email inquiries about eligibility and other questions to BrownT56@michigan.gov 

Fill out the form on this website, and a local child care provider will contact you with the next steps. Child care fees apply.

MI Bridges: MI Bridges is a streamlined online application for various public assistance programs, including health care coverage through the Healthy Michigan Plan, food assistance, child development and care, cash assistance, and state emergency relief. Registering for an account allows you to apply for benefits, check the status of your case, and explore other resources specific to your location, needs, and circumstances. 

Visit the MI Bridges website to register for an account or log in. The state’s login system is currently running more slowly than usual, and staff are working to restore the system to full capacity. 

Michigan 2-1-1: Michigan 2-1-1 is an easy way to connect with local resources, including basic human needs, physical and mental health resources, work support, access to services for non-English speakers, support for older people and people with disabilities, child and family support, suicide prevention, and more. 

2-1-1 is directing people with coronavirus health-related questions to the Michigan Department of Health and Human Services hotline, which is open seven days a week from 8 a.m. to 5 p.m. Call the hotline at 1-888-535-6136. 

United Way: United Way Worldwide has created a fund for supporting communities around the world struggling with the new virus. They have local funds situated in different counties in Michigan, which support numerous community partners and take donations and volunteers to help them with their tasks. 

Contact United Way of Genesee County at (810) 232-8121.

NORTHBANK CENTER

Is the Northbank Center open?

Given the Governor's order, the Northbank Center will only be accessible by calling NBC Security at 810-853-8960 or Campus Safety at 810-762-3333. Mcard access is temporarily suspended until further notice. 

How can I reach someone at Northbank Center?

Management is available online and via phone should a need arise. Please email flint.nbc.management@umich.edu or call the mainline 810-762-0000 and leave a voicemail for assistance. For urgent matters, please call NBC Security at 810-853-8960 or 989-971-4137.

Will the parking ramp still be open?

NBC parking ramp is accessible via card swipe Mondays through Fridays, 8am to 5pm. There is also parking available behind the building.

What about mail and deliveries?

Inter-campus mail is available for pick up by departments at the mailroom in French Hall. Mail deliveries by USPS, Fedex, and others is still occurring Monday-Friday at NBC. If you are expecting a large delivery, please let NBC Management know and we'll watch for it.  

What about rent payments?

If you have already mailed you rent payment or plan to mail your payment, please be advised that our processing time will most likely be extended. If you have not yet paid, the best way is to access our tenant portal. If you do not currently have a login, please let us know and we can walk you through the setup. During this time, any fees for making online payments will be reimbursed. If you prefer to make an in-person payment, please drop it off to our Management Office Monday - Friday between 9am-4pm. Cash payments are not accepted at this time. I apologize for any inconvenience this may cause.

If there are any other questions or concerns, please feel free to reach out to us!

Residential Students

Can I sign up for Spring and Summer housing?

Spring and Summer classes will only be offered online, but we will continue to house current students in Riverfront for both semesters. Only current residents will remain in housing for the summer term. We will not accept new contracts.

WHEN IS THE MOVE-OUT DAY FOR SPRING/SUMMER SEMESTER?

Move out for Spring Housing will take place on June 21, 2020, unless you are planning to live with us during the Summer semesters. Closing will take place at noon. Below are the steps you need to take to check out:

  1. Clean your room (Carts available at the front desk)
  2. Complete an express Checkout at the front desk (ensure keys are in express checkout envelope) 3. Forward your mail (available on our website) 

Move out for Summer Housing will take place on August 16, 2020.

Reapplication form

CAN GUESTS VISIT ME IN THE RESIDENCE HALL?

The UM-Flint community has taken university-wide measures based on public health principles of limiting the interaction of people within close communities to diminish disease transmission and protect everyone in our communities. No visitors will be permitted in either residence hall until further notice.

ARE THE RESIDENCE HALLS OPEN?

Yes. For students who were unable to return home, housing is being provided in Riverfront Hall. The Housing and Residential Life office is open and during regular business hours. Students can request assistance from Resident Advisors on weekends and after 5 p.m. at (810) 275-7660 or at the front desk (24/7) at (810) 424-5660.

HOW DO I CHECK OUT EARLY?

The day you think you plan to leave as for an “Express Check-Out” form and envelope form at the front desk of your residence hall.

Plan to pack and clean your room, work with suite-mates who might be staying to talk about common bathroom and living area cleaning and remove all of your belongings, food, and trash. Then fill out a Room Condition inventory.

Bins/Carts are limited and can be checked out at the desk when you are packed and ready to move belongings to a car waiting in the loading zone. Cars should be moved from nearby campus lots into loading zones just before you are ready to take belongings to be loaded.  When your bedroom is empty, close and lock the door. Fill out all the necessary information on your “Express Check-Out” form, seal your key in the envelope and bring it to the desk. The Desk Assistant will initial the form and provide you with the white copy for your records.

If you have any questions or concerns, please direct them to flint.housing@umich.edu or (810) 237-6571.

WHAT ARE MY FOOD OPTIONS ON CAMPUS?

Picasso will be accepting online meal orders Monday through Friday. There will not be a meal service on Saturdays or Sundays. Order prior to 9 a.m. for same-day delivery. You can the Food Service website or click on this link

Picasso will be accepting online grocery orders, delivery is on Tuesdays and Fridays. You can the Food Service website or click on this link

If you have any questions regarding placing an order, Maize Money, Dining Dollars, Meal Plans or Food Service, please contact Gina Rose at ghollenb@umich.edu.

The Wolverine Food Den is open on Monday, Wednesday, and Friday from 9am - Noon & 1pm - 4pm.

To access the Wolverine Food Den, please use the door to the University Center located in McKinnon Plaza, near the elevator. Call DPS at (810) 762-3333 to request access to the building. You can then proceed to the third floor and visit the pantry directly.

CAN I USE SAFE RIDE?

Safe Ride shuttles will continue but are available by appointment for one passenger at a time to Wal-Mart. The shuttle will be available from 11 a.m. to 4 p.m. daily, and the pick-up and drop-off location will be at the entrance to Riverfront. Due to the expected volume, the trips will be to Wal-Mart only during this time. Request a ride at (810) 762-3333. 

WHAT RESPONSIBILITY DO STUDENTS HAVE?

The services and policies outlined in the Winter 2020 housing agreement, the guide to Community Living Standards, and the University Code of Conduct have not changed and apply to all students in the residence halls and on campus. In compliance with Governor Whitmer’s “Stay Home, Stay Safe” executive order, the fitness room, theater, and other amenities services in Riverfront are unavailable through April 13.

WHAT DO STUDENTS DO IF THEY FEEL ILL?

Students who become ill should seek immediate medical attention and follow health guidelines, which may include self-isolation and social distancing. Students who are sick must contact the Dean of Students Office at (810) 762-5728 for monitoring and to discuss other support and considerations. Additional questions may be directed to Julie Snyder, Associate Vice Chancellor and Dean of Students at flint.avc.dos@umich.edu.

Spring and Summer 2020 Semesters

Will Spring and Summer courses be face to face?

No, all spring and summer courses will be offered in a remote online format. 

Will Spring or Summer term classes change if the Stay Home Stay Safe Order Changes? 

Because the situation is still fluid, we are conducting all Spring and Summer Term courses in an online format and do not yet have a date when students can return to campus. 

Will Spring and Summer courses have the Pass/Fail grading option?

No, because Spring and Summer terms will operate in the online mode from the beginning of the terms we will not be offering the Pass/Fail grade mode. All courses offered in Spring and Summer will be graded as they are indicated in the catalog. 

STUDENT SERVICES

What student services are available and what are the hours?

Center for Gender Sexuality staff are working virtually from 8 a.m. to 5 p.m., Monday through Friday. Certificate programs will continue online. Other programming will move to online or virtual formats or be canceled. We are developing online trainings for student organizations to take with their members to participate in the CGS/SG Student Org incentive program. For students needing confidential support/advocacy outside those office hours, email Sarah Devitt at sdevitt@umich.edu.

Tess Barker, Acting Director of CGS, can be reached at tessba@umich.edu or (810) 471-4704 and Sarah Devitt, Sexual Assault Advocate, can be reached at sdevitt@umich.edu or (810) 214-4867 during office hours. Peer Educators are providing online programming and events, all of which are listed in Engage and on the CGS Facebook Page (@CGS.UMFlint). To email the CGS office, feel free to email cgs.umflint@umich.edu

To contact the confidential Sexual Assault Advocate, you can call (810) 214-4867 between 8 a.m. and 5 p.m. or email sdevitt@umich.edu any time, and she will respond as soon as possible. For emergency or crisis services, please call 911 or call the Michigan Sexual Assault Hotline at (855) 864-2374 (855-VOICES4).  

Kirstie Stroble, the Institutional Equity Specialist, is available at (810) 237-6517 from 8 a.m. to 5 p.m., Monday through Friday, or via email at stroblek@umich.edu. Students are able to receive support, including making a Title IX report during this time. Additional resources can be found online.

Counseling and Psychological Services counselors will be available remotely during our normal business hours from 8 a.m. to 5 p.m. Monday through Friday.

CAPS is committed to providing emotional support for UM-Flint students in the midst of the COVID-19 crisis.

In order to prevent the spread of the virus and adhere to CDC and State mandates for social distancing, we are offering remote therapy services for our currently enrolled UM-Flint clients and providing case management services for our new clients. Students who are in crisis may contact DPS at (810) 762-3333 and ask for the on-call crisis worker.

Remote therapy encompasses delivering counseling and psychotherapy services via technology-assisted media. The technology includes but is not limited to telephone, video, internet, smartphone, tablet, PC desktop system, or other electronic means. For more information, please contact CAPS at (810) 762-3456. We look forward to serving you!

To reach us, please call CAPS at (810) 762-3456 and leave a voice mail. The voice mail will also go to our email. Staff will check our voice mail/email regularly and respond. In the event of an after-hour crisis, please contact DPS at (810) 762-3333 to reach the crisis counselor on duty OR you may dial 911.

Office of the Dean of Students is open remotely from 8 a.m. to 5 p.m. Monday through Friday.

Disability and Accessibility Services is open remotely from 8 a.m. to 5 p.m. Monday through Friday. Contact DASS for assistance at (810) 275-0423 or dassflint@umich.edu.

Educational Opportunities and Initiatives is open remotely from 8 a.m. to 5 p.m. Monday through Friday.

Intercultural Center is open remotely from 8 a.m. to 5 p.m. Monday through Friday.

The Office of the Ombuds remains ready to remotely assist in resolving traditional academic and nonacademic issues as well as those University concerns related to the pandemic. Call (810) 762-0002.
 

The UM-Flint Recreation Center is closed through April 13. Contact the Rec Center staff (810) 762-3441 or reccenter@umich.edu.

Student Involvement & Leadership is open remotely from 8 a.m. to 5 p.m. Monday through Friday.

Student Veterans Resource Center Contact Program Manager Helen Budd at (810) 626-3016 or VA Voc. Rehab. counselor, John Riskovich at (313) 471-3936 Extension 2190 or in emergencies, at (267) 398-2451.

Wolverine Food Den 

Monday, Wednesday, Friday
9am - 12noon & 1pm - 4pm

To access the Wolverine Food Den, please use the door to the University Center located in McKinnon Plaza, near the elevator. Call DPS at (810) 762-3333 to request access to the building. You can then proceed to the third floor and visit the pantry directly.

Mpowering My Success is open remotely from 8 a.m. to 5 p.m. Monday through Friday. Mpowering will continue weekly individual life skills coaching sessions for students currently enrolled in the Mpowering program in an online format going forward. Students can reach out if they need anything to get through this transition. Contact Rachel Osmer at rosmer@umich.edu or (734) 369-0708.

CAN I GET HEALTH INSURANCE?
The University of Michigan's carrier for our student health insurance plan, Blue Care Network, has re-opened enrollment for students in need. If you don’t have health insurance, please consider this option. The coverage start date is March 23, 2020, and the insurance ends on August 23, 2020 (the last day for the 2019-20 plan). The cost is $713 for an individual student. Payment is due at the time of enrollment. The final day to enroll is April 6, 2020 at 11:59 p.m.

The insurance provides benefits for clinic visits, prescription drug coverage, mental health services, annual vision exam, hospitalization, emergency room care, ambulance service, dental care, and more. The insurance is available to enrolled U-M students (including undocumented students) and their spouses, domestic partners and dependents on all three campuses. To enroll in the health insurance plan please visit: https://www.bcbsm.com/content/microsites/umich/en 

Questions may be sent to UHS-mancare-stuins@med.umich.edu in Ann Arbor.

How do I meet with Financial Aid While Social Distancing?

The Office of Financial Aid is now offering virtual appointments or the ability to schedule a phone appointment. Please remember that you can access your financial aid information by logging in to the University of Michigan-Flint Student Information System (SIS) and clicking on the financial aid tab. You may continue to send questions via email at financialaidflint@umich.edu. Emails should be sent using your UM-Flint email account whenever possible. Always include your full name and your UM ID number on any correspondence. We appreciate your patience during this time.

Is tutoring, supplemental instruction, and advising still available?

Supplemental Instruction (SI), group tutoring, individual tutoring, and math lab are now online. For individual tutoring, students can make an appointment at umflint.go-redrock.com. For on-demand math questions, use our online math lab through Blackboard Collaborate. For other questions, contact the Student Success Center at (810) 762-3085.  

Academic advisors are working remotely, and are available to assist you during normal business hours (M-F, 8 a.m.-5 p.m.). Important decisions related to grading options continue to unfold.  Your advisor is working to obtain information that will help you make informed choices. Please contact your advisor to discuss further.  

How can I access the Writing Center?

All Writing Center appointments will be via the e-tutoring system. If students have an existing face-to-face appointment, it will be changed to an e-tutoring appointment. Make appointments online.

TIPS FOR MANAGING MENTAL HEALTH

With the increase in confirmed cases of COVID-19, you may be feeling some increased levels of emotional distress. Counseling and Psychological Services (CAPS) has some tips to help manage your mental health, and you can always call for an appointment.

Will the Office of the Registrar be open for business?

Yes, at this time we will be maintaining regular business hours online. Mon, Tues, Thurs, Fri 8:00 am -5:00 pm, Wed 9:00 am – 5:00 pm. Phone calls and emails will be answered as quickly as possible.

Can I get a copy of my transcripts?

Yes, transcripts may be requested in SIS or through the National Student Clearinghouse secure site. Electronic transcripts are available and may be processed within minutes unless attachments are required or holds exist on the student account. Paper transcripts will be available however, may take longer than normal 1-3 business days for processing.

Can I get my current enrollment verified?

The quickest way to officially verify your current enrollment is in SIS. Log in for a Student Services Student Records Enrollment Verification Certificate.

How do I declare my major, complete a graduation application, or register for classes?

These services are available in SIS or at the Registrar's website.

Where can I find information on commencement?

General graduation and commencement information may be accessed at our website and will be updated as we get information.

The University has taken steps to tentatively reschedule the April 26 ceremonies to Sunday, August 16 at the Dort Federal Credit Union Event Center in Flint. Please note that as this situation continues to evolve, there could be additional changes with Commencement. 

For any additional questions regarding commencement, please contact Jen Hogan, Director of Event and Building Services at jhogan@umich.edu.