University of Michigan - Flint

UM-Flint Emergency Alert is a mass urgent notification system, comprised of a variety of methods by which the University can contact students, faculty and staff of an active, major campus emergency:

• Text messages (SMS) to cell phones
• Voice messages to phones
• Emails

When the Department of Public Safety (DPS) determines there is an active emergency in which the public safety of the campus may be at risk, DPS or the Office of University Relations (UREL) will initiate an urgent notification through the UM-Flint- Emergency Alert System.

In order to receive these urgent notification alert messages, faculty, staff and students may register up to three communication devices, such as text message devices, cell phones or other phone. Registration is available on Wolverine Access for University of Michigan-Flint faculty and staff or through the Student Information System for University of Michigan-Flint students.

Additionally, the University is already automatically registering all faculty, staff and student UM-Flint email addresses.

As a large multi-campus system, at times we may require more than a single mode of notification in an emergency. UM-Flint Emergency Alert will add to the array of communication methods the Department of Safety andUniversity Relations use during campus emergencies, such as our campus wide Public Adress System, building emergency alarms, regular campus emails and local news media outlets.

The new notification system will generally only be used when it is believed that a life threatening event is about to happen, is currently happening, or has a high potential to happen in the near future. Examples of when the system may be activated include an active shooter and/or hostage situation, a tornado is predicted to strike, or a major hazardous material/chemical spill has occurred, on or near campus. Messages sent via the new notification system will provide directions to recipients as to what recommended action they should take.

The system will NOT be used to send messages about an upcoming event, nor will it be used to inform about individual building incidents such as class cancellations.

The University plans to test the system on a regular basis, at least once per semester. If the message is a test of the system, it will be delivered with the subject line: “TEST: UM-Flint Emergency Alert.” Any message that does not include the word “TEST” is an urgent message.

In many instances, a second message with updated information or an “all clear” will be sent.

The message should tell you what action to take for the situation occurring at that time. Do not call 911 to ask for more information. Consult the UM-Flint Campus Emergency Response Plan (ERP), the Emergency Guidelines posters located throughout the campus, and any additional departmental or laboratory emergency plans. Information about the specific incident will also be available on the University of Michigan-Flint website at www.umflint.edu. Lastly, UM-Flint has established the M-Formation Line (810-767-1863) which will also be a source for further information and updates.

The alerts will indicate they are a UM-Flint Emergency Alert. The caller ID for the incoming alert calls will be (810) 767-1863.

For Faculty and Staff:

Registration of individual devices will be available on Wolverine Access on March 10, 2008. Active UM-Flint email addresses for faculty and staff will be automatically completed as of March 10, 2008.

For Students:

University of Michigan-Flint students should log into the Student Information System website using their personal login. Click “Personal Information” from the main menu. From there, students can select “Sign up for UM-Flint Emergency Alerts.”

Students can also access the UM-Flint Emergency Alerts sign-up page by logging onto www.umflint.edu/emergency. There will be a link to the Student Information System page where they can enter their UMID number and PIN. The rest of the information will be the same as above.

All University of Michigan-Flint students’ email addresses will be automatically entered into the new system.

You should register the telephone numbers that most frequently reach you, such as a mobile or cell phone, or other telephone. You should not list your department receptionist.

It is important to know that the University phone system can handle approximately 35 incoming phone calls at one time. That means that if a large number of UM-Flint faculty and staff list their direct office telephone, it may impact the speed in which you get the message in an emergency.

The University of Michigan-Flint will not charge a fee. However, by registering for this service, users are responsible for charges made by mobile service providers related to text messages and mobile phone calls - for both actual and test messages. We expect to test the UM-Flint Emergency Alert system at least once a semester.

The contact data you enter will be provided to the third party vendor the University has employed for the purpose of making the urgent notifications. No identifying information (such as your name, etc.) will be provided to the third party vendor. The third party vendor has agreed that they have no right to use your contact information for any purpose other than notifying you via UM-Flint Emergency Alert. They do not have the rights to sell, disclose or trade your contact information. The only messages you will ever receive will be a test or actual urgent notification of an emergency.

Registering additional phone devices increases your notification options. Text messaging is fast and efficient and lessens dependence on receiving emails during an emergency situation.

When an urgent notification is activated, you will receive the alert via UM-Flint email account.

Your Personal Emergency Contact information (also loaded in Wolverine Access) is used by University officials and campus police for the purpose of notifying an individual’s designated contact(s) of medical emergencies, death, missing person(s), or other emergency situations. The UM-Flint Emergency Alert contact information is the list of one to three communications devices you register to receive the University’s mass notification of an urgent campus emergency.

Before leaving campus, you should edit your registration on Wolverine Access or in Student Information System by deleting the telephone numbers in the UM-Flint Emergency Alert section. Just remember to re-register when you return to campus.

You can edit the telephone numbers to which alerts are sent by signing onto Wolverine Access or the Student Information System and editing your listing under UM-Flint Emergency Alert.

Yes, the system will send a voice and text messages to the devices you register, as well as an email message to your UM-Flint email address.

The UM-Flint Emergency Alert system is intended for current faculty, staff and students. In order to ensure timely delivery of information to people on campus, alumni, parents, visitors and people not affiliated with the University will not have access to register.

Other things to know: - You may receive alerts during the night. - The alert message will be brief so that it can be delivered as quickly as possible to the entire campus and will fit into text messaging constraints.

If you have additional questions or comments, please send them to umemergency@umflint.edu.

In addition to the UM-Flint Emergency Alert system, the University will post all emergency information on the campus website at www.umflint.edu. The University will also add information to the official UM-Flint MySpace at www.myspace.com/um_flint and Facebook at www.facebook.com/um-flint. In some instances, information will also be given to the local media to help disseminate information. Building occupants may be notified through the building public address system as well.

The University of Michigan-Flint Emergency Alert system was purchased from 3N, a global provider of emergency notification systems. To learn more about this company, go to www.3nonline.com.

If you have trouble registering, please contact the Information Technology Services Help Desk at 810.762.3123 or http://www.umflint.edu/its/helpdesk.htm