University of Michigan - Flint

Lois Martin: This is the face behind the voice you often hear when calling Facilities Management

The Business Operations Unit is typically the first contact the University community has when requesting service. Your service request by telephone or written form is entered into the Facilities Information System and assigned a service order number. It is then given to the unit supervisor responsible for the type of work requested. The Business Operations Unit is responsible for the following services:

• Process Service Requests from the University community
• Provide and maintain Service Request reports
• Provide clerical and secretarial services for all units within Facilities Management
• Process and maintain budget, accounting and purchasing reports
• Process and maintain union payroll records and time reports
• Process and maintain student maintenance and housekeeping payroll record