Supported Software
The ITS Helpdesk provides support for the following operating systems and software products:
Communications
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| Office Live Communicator |
2005 |
Win (All) |
High |
Increasing |
L:\ITS Recommended Applications |
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Email
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| Microsoft Outlook |
2003, 2007 |
Win (All) |
High |
Increasing |
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| Microsoft Entourage |
2008 |
Mac (OS X) |
Medium |
Increasing |
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Browsers
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| Firefox |
3.x |
Win, Mac |
Medium |
Increasing |
Download Now |
| Internet Explorer |
7.x |
Win (All) |
High |
Increasing |
Download Now |
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Microsoft Office
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Available for Purchase |
| Access |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Excel |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| PowerPoint |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| FrontPage |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Publisher |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Word |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Outlook |
2003, 2007, 2010 |
Win (All) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Entourage |
2008, 2011 |
Mac (OS X) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Outlook 2011 |
2008, 2011 |
Mac (OS X) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Excel |
2008, 2011 |
Mac (OS X) |
Medium |
Increasing |
http://itstore.umflint.edu |
| Word |
2008, 2011 |
Mac (OS X) |
Medium |
Increasing |
http://itstore.umflint.edu |
| PowerPoint |
2008, 2011 |
Mac (OS X) |
Medium |
Increasing |
http://itstore.umflint.edu |
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FTP
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| FileZilla |
3.X |
Win, Mac |
Medium |
Increasing |
Download Now |
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Multimedia
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| Adobe Acrobat Reader |
9.X |
Win, Mac |
Medium |
Increasing |
Download Now |
| Adobe Flash Player |
10.X |
Win, Mac |
Medium |
Increasing |
Download Now |
| QuickTime |
7.X |
Win, Mac |
Medium |
Increasing |
Download Now |
| Real Player |
11.X |
Win, Mac |
Medium |
Increasing |
Download Now |
| VLC |
11.X |
Win, Mac |
Medium |
Increasing |
Download Now |
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Operating Systems
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Available For Purchase |
| Windows XP |
|
Win (All) |
High |
Decreasing |
N/A |
| Windows Vista |
|
Win (All) |
High |
Increasing |
N/A |
| Windows 7 |
|
Win (All) |
Low |
Increasing |
|
| Mac OS X |
Leopard (10) |
Mac |
Medium |
Increasing |
N/A |
| Mac OS X |
Snow Leopard (10.6) |
Mac |
Medium |
Increasing |
N/A |
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VPN
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Directions Available |
| VPN |
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Win, Mac |
High |
Increasing |
http://www.umflint.edu/helpdesk |
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Virus Scan
Other Tools
| Software Title |
Version |
Platform |
Support Level |
Support Direction |
Download |
| PowerArchiver 2010 |
11.x |
Win (All) |
Low |
Increasing |
Download Now |
| Spybot Search and Destroy |
1.x |
Win (All) |
Medium |
Increasing |
Download Now |
| Super Anti Spyware |
|
Win (All) |
Low |
Increasing |
Download Now |
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If there is no free download location, these software packages may be available:
- Via purchase for personal use through ITS
- For installation on campus computers for faculty and staff
- Installed by ITS Desktop Computing Services (place a workticket through the ITS Helpdesk)
- You can install by browsing to “L:\ITS Recommended Applications”
