Supported Software and Downloads

The ITS HelpDesk provides support for the following operating systems and software products:

Communications

Software Title

Version

Platform

Support Level

Support Direction

Download

Office Live Communicator

2005

Win (All)

High

Increasing

L:\ITS Recommended Applications\Office Live Communicator

Email

Software Title

Version

Platform

Support Level

Support Direction

Download

Microsoft Outlook

2003, 2007

Win (All)

High

Increasing

 

Microsoft Entourage

2008

Mac (OS X)

Medium

Increasing

Browsers

Software Title

Version

Platform

Support Level

Support Direction

Download

Firefox

3.x

Win, Mac

Medium

Increasing

Download

Internet Explorer

7.x

Win (All)

High

Increasing

Download for XP


Please Note: We do not recommend the use of Internet Explorer 8 as it currently does not work with Blackboard. 

If your computer came pre-loaded with internet Explorer 8 or you have already updated your machine you will want to download Firefox for use with Blackboard.

Microsoft Office

Software Title

Version

Platform

Support Level

Support Direction

Download

Access

2003, 2007

Win (All)

Medium

Increasing

 

Excel

2003, 2007

Win (All)

Medium

Increasing

 

PowerPoint

2003, 2007

Win (All)

Medium

Increasing

 

Front Page

2003, 2007

Win (All)

Medium

Increasing

 

Publisher

2003, 2007

Win (All)

Medium

Increasing

 

Word

2003, 2007

Win (All)

Medium

Increasing

 

Outlook

2003, 2007

Win (All)

High

Increasing

 

Entourage

2008

Mac (OS X)

Medium

Increasing

 

Excel

2008

Mac (OS X)

Medium

Increasing

 

Word

2008

Mac (OS X)

Medium

Increasing

 

PowerPoint

2008

Mac (OS X)

Medium

Increasing

 


FTP

Software Title

Version

Platform

Support Level

Support Direction

Download

FileZilla

3.x

Win, Mac

Medium

Increasing

Download


Multimedia

Software Title

Version

Platform

Support Level

Support Direction

Download

Adobe Acrobat Reader

9.x

Win, Mac

Medium

Increasing

Download

Adobe Flash Player

10.x

Win, Mac

Medium

Increasing

Download

QuickTime

7.x

Win, Mac

Medium

Increasing

Download

Real Player

11.x

Win, Mac

Medium

Increasing

Download

VLC

11.x

Win (All)

Medium

Increasing

Download


Operating Systems

Software Title

Version

Platform

Support Level

Support Direction

Download

Windows XP

Win

High

Decreasing

Windows Vista

All

Win

High

Increasing

Windows 7

Win

Low

Increasing

Mac OS X

Leopard (10)

Mac

Medium

Increasing

Mac OS X

Snow Leopard (10.6)

Mac

Medium

Increasing

UM-Flint VPN

Software Title

Version

Platform

Support Level

Support Direction

Download

VPN

Win, Mac

High

Increasing

What is VPN?


Virus Scan

Software Title

Version

Platform

Support Level

Support Direction

Download

McAfee Virus Scan

8.x

Win (All)

Medium

Increasing

Download

Sophos Anti-Virus

Mac

Medium

Increasing

Download


Other Supported Tools

Software Title

Version

Platform

Support Level

Support Direction

Download

PowerArchiver 2010

11.x

Win (All)

Low

Increasing

Download

Spybot Search and Destroy

1.x

Win (All)

Medium

Increasing

Download

SSH Secure Shell Client

Win (All)

Medium

Increasing

Microsoft office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

Win (All)

High

Increasing

Download



If there is no free download location, these software packages may be available:
  • Via purchase for personal use through ITS
  • For installation on campus computers for faculty and staff
    • Installed by ITS Desktop Computing Services (place a workticket through the ITS HelpDesk)
    • You can install by browsing to "L:\ITS Recommended Applications"