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	<title>ITS Helpdesk and Labs &#187; Phones</title>
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	<link>http://www.umflint.edu/helpdesk</link>
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		<title>Wireless Services Offered by ITS</title>
		<link>http://www.umflint.edu/helpdesk/perm/wireless/wireless-services-offered-by-its-2/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/wireless/wireless-services-offered-by-its-2/#comments</comments>
		<pubDate>Tue, 29 Mar 2011 17:20:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[Networking/Collaboration]]></category>
		<category><![CDATA[Phones]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=3028</guid>
		<description><![CDATA[Services available for students are: Internet access while on-campus University email &#8211; Webmail Homedrive (H: Drive)  network storage, [...]]]></description>
				<content:encoded><![CDATA[<h3>Services available for students are:</h3>
<ul>
<li>Internet access while on-campus</li>
<li>University email &#8211; Webmail</li>
<li>Homedrive (H: Drive)  network storage, which allows students to store data on campus</li>
<li>Printing services &#8211; PaperCut</li>
</ul>
<h3>How to Access the Internet while On-Campus</h3>
<p>Students can access the Internet by logging onto a university computer with their <em>uniqname</em> and <em>LAN password</em>. Students can also access the university wireless on-campus, MWireless, with a laptop or handheld wireless device. For step by step instructions on how to set your device up to access the wireless, please go to the helpdesk website (<a href="http://www.umflint.edu/helpdesk">www.umflint.edu/helpdesk</a>) and click Wireless on the bottom right of the screen, then click on the Quicknote for the device you are trying to connect.</p>
<h3>How to Access Your E-mail</h3>
<h4>To access your email, you can take a variety of different paths:</h4>
<ul>
<li>You can go to the university homepage, <a href="http://www.umflint.edu">www.umflint.edu</a>, and click <strong>Email</strong> at the bottom of the page.</li>
<li>You can type in <em>email.umflint.edu </em>into the address bar of your Internet browser.</li>
<li>You can go to the university homepage and click <strong>QuickLinks</strong>, and then click <strong>Email</strong>.</li>
</ul>
<h3>How to Access Your Homedrive (H: Drive)</h3>
<p>To access your homedrive, H://, on a university owned desktop, click the <strong>Start Orb</strong>, then click <strong>My Computer</strong>, then click <strong>H://</strong>. The H:// should have your uniqname as the drive name. To get to your homedrive from a wireless device while on-campus, just type the full path to your homedrive into the address bar of an Internet browser. The full path is <a href="//\\homedrive.umflint.edu\home\your_uniqname">\\homedrive.umflint.edu\home\your_uniqname</a>. No one else can access your person homedrive, but you.  To get to your homedrive from home you need to connect to VPN first then access it like you would if you were on-campus on a wireless device, with the full path.  To set up a VPN, please search <em>VPN </em>on the Helpdesk Homepage, and then click the appropriate Quicknote for the operating system you are running for a step by step guide on how to set it up.</p>
<h3>How to Access the Printing Services &#8211; PaperCut?</h3>
<p>Students can print from university printers located in the computer labs across campus. Each student is awarded 400 credits for printing. One credit is equivalent to one, single sided print. If a student runs out, they can added credit through SIS. To learn more, search <em>PaperCut </em>on the Helpdesk homepage, and click <strong>What is PaperCut?</strong>.</p>
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		<title>IMAP/SMTP Settings For Email at UM-Flint</title>
		<link>http://www.umflint.edu/helpdesk/perm/email/imapsmtp-settings-for-email-at-um-flint/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/email/imapsmtp-settings-for-email-at-um-flint/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 21:38:40 +0000</pubDate>
		<dc:creator>daschlos@umflint.edu</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Phones]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=3640</guid>
		<description><![CDATA[Before You Begin This quicknote will provide the configuration information for IMAP/SMTP with UM-Flint email.  Using IMAP/SMTP [...]]]></description>
				<content:encoded><![CDATA[<h3>Before You Begin</h3>
<p>This quicknote will provide the configuration information for IMAP/SMTP with UM-Flint email.  Using IMAP/SMTP is not supported by the ITS Helpdesk with the exception of providing this information.</p>
<p>Please note that all versions of POP have been disabled on the Exchange 2010 server.  The only allowed methods of retrieving mail are Exchange and IMAP/SMTP.</p>
<h4>The ITS Helpdesk Supports Retrieving Mail through the Following Applications:</h4>
<ul>
<li>Microsoft Web App (<a href="https://email.umflint.edu">https://email.umflint.edu</a>)</li>
<li>Windows Outlook 2007, 2010</li>
<li>Macintosh Outlook 2011</li>
<li>Entourage 2008</li>
<li>Mac Mail Client Version 4.4 and Higher</li>
</ul>
<h3>IMAP/SMTP Settings</h3>
<ul>
<li>IMAP: email.umflint.edu Port 993</li>
<li>SMTP: smtp.umflint.edu Port 587</li>
</ul>
<p>&nbsp;</p>
<p>As of April 1st, 2013 ITS will no longer be supporting a Blackberry Enterprise Server.  To receive UM-Flint email on your Blackberry you will add the email account using the personal email setup.</p>
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		<title>UM-Flint Email on Phones &#8211; General Configuration Information</title>
		<link>http://www.umflint.edu/helpdesk/perm/email/um-flint-email-on-phones-general-configuration-information/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/email/um-flint-email-on-phones-general-configuration-information/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 16:26:20 +0000</pubDate>
		<dc:creator>daschlos@umflint.edu</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Phones]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=3614</guid>
		<description><![CDATA[Basics This quicknote will include all of the information that you will need to connect your phone [...]]]></description>
				<content:encoded><![CDATA[<h3>Basics</h3>
<p>This quicknote will include all of the information that you will need to connect your phone to your university email account.</p>
<p>This quicknote will not provide exact steps for configuring your phone because of the vast majority of phones that are available in today&#8217;s market.</p>
<p>Please contact your phone service provider if you have questions about your phone supporting the settings provided below.</p>
<h3>Email Configuration Settings</h3>
<ul>
<li>Account Type &#8211; Depending on the model of your phone it will be one of the following options
<ul>
<li>Active Sync</li>
<li>Corporate</li>
<li>Exchange</li>
<li>Mail Option (If you use your phones basic mail function please be sure to check with your phone service provider about whether your phone supports Exchange Mail connections)</li>
</ul>
</li>
<li>Domain
<ul>
<li>umflint.edu</li>
<li>or FLINT-NT</li>
</ul>
</li>
<li>Server
<ul>
<li>email.umflint.edu</li>
</ul>
</li>
<li>Account
<ul>
<li>uniqname@umflint.edu</li>
<li>or Uniqname only on iPhones/iPod Touch&#8217;s</li>
</ul>
</li>
<li>Password
<ul>
<li>Your LAN password</li>
</ul>
</li>
<li>SSL Connection is required for Email</li>
<li>Supported Protocols
<ul>
<li>Exchange</li>
<li>IMAP &#8211; Information for this option is available here: <a href="http://www.umflint.edu/helpdesk/perm/email/imapsmtp-settings-for-email-at-um-flint/">http://www.umflint.edu/helpdesk/perm/email/imapsmtp-settings-for-email-at-um-flint/</a></li>
<li>We <strong>do not</strong> support POP3</li>
</ul>
</li>
</ul>
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