
<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>ITS Helpdesk and Labs &#187; Wireless</title>
	<atom:link href="http://www.umflint.edu/helpdesk/perm/category/wireless/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.umflint.edu/helpdesk</link>
	<description></description>
	<lastBuildDate>Mon, 13 May 2013 14:25:25 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.5.1</generator>
		<item>
		<title>Configuring Windows 8 to Access the MWireless Wireless Network</title>
		<link>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-8-to-access-the-mwireless-wireless-network/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-8-to-access-the-mwireless-wireless-network/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 19:23:17 +0000</pubDate>
		<dc:creator>daschlos@umflint.edu</dc:creator>
				<category><![CDATA[Video Assistance]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=4979</guid>
		<description><![CDATA[Before You Begin: Unlike most mobile devices, you cannot simply scan for the MWireless network, choose it, [...]]]></description>
				<content:encoded><![CDATA[<h3>Before You Begin:</h3>
<p>Unlike most mobile devices, you cannot simply scan for the MWireless network, choose it, and enter your credentials with a Windows computer.  You must manually set up MWireless with specific security settings because you are using a personal laptop that is not owned by the University of Michigan.</p>
<p>If MWireless is available, be sure to follow these steps to connect to MWireless instead of any Guest networks for the fastest wireless experience.  Guest Networks should only be used for patrons that do not have a UM-Flint Login.</p>
<p>All Staff and Students should use MWireless for the best wireless experience, the <strong>MGuest network should only be used for patrons that do not have a UM-Flint Login account.</strong></p>
<p>Some users will have trouble connecting even if these steps are followed correctly.  This typically happens on older computers with out of date wireless card drivers.  We have noticed this issue with Intel and Atheros wireless cards.  The solution to this is to update the wireless drivers from the <em>wireless card manufacturer’s</em> website, <strong>not</strong> from Dell, HP, Toshiba, etc…  You can determine what wireless card you have using the device manager.  You may also want to search the web for instructions on how to complete this process.</p>
<h3>Video Help:</h3>
<p style="padding-left: 30px;"><div class='jwplayer' id='jwplayer-1'></div><script type='text/javascript'>jwplayer('jwplayer-1').setup({"width":480,"height":270,"primary":"html5","playlist":[{"title":"Wireless for Windows 8","sources":[{"file":"http:\/\/media.umflint.edu\/vod\/helpdesk\/win8MWireless.mp4"}]},{"title":"Wireless for Windows 8","sources":[{"file":"rtmp:\/\/media.umflint.edu\/vod\/mp4:helpdesk\/win8MWireless.mp4"}]}]});
</script></p>
<h3>Configuring MWireless:</h3>
<ol>
<li>From the live tiles screen, type <b>Network and Sharing</b></li>
<li>Click <b>Settings</b> on the right side of the screen</li>
<li>Click <b>Network and Sharing Center</b></li>
<li>In the middle of the page select <b>setup a new connection or network</b></li>
<li>In the Setup a connection or network box, select <b>manually connect to a wireless network</b></li>
<li>Click N<b>ext</b></li>
<li>Next to Network Name type <em>MWireless</em></li>
<li>For the Security type select <b>WPA2-Enterprise</b></li>
<li>In the manually connect to a wireless network box, Click <b>Next</b></li>
<li>Click <b>Change connection settings</b></li>
<li>Click the <b>Security tab</b></li>
<li>Next to Microsoft Protected EAP, click the <b>settings</b> button
<ul>
<li>At the top of the Protected EAP properties box uncheck <b>Verify the server’s identity by validating the certificate</b></li>
<li>Near the bottom of the window, under Select authentication method Click the <b>configure</b> button</li>
<li>From the EAP MSCHAP V2 properties window uncheck<b> automatically use my windows logon name and password</b></li>
<li>Click <strong>OK</strong></li>
</ul>
</li>
<li>In the protected EAP properties box, Click <strong>OK</strong></li>
<li>Near the bottom of the window, Click <b>Advance settings</b>
<ul>
<li>Check the box next to <b>Specify authentication mode</b></li>
<li>From the drop down menu, choose <b>user authentication</b></li>
<li>Click <b>Save Credentials</b>
<ul>
<li>In the windows security box, in the user name field, type <em>your uniqname@umflint.edu</em></li>
<li>In the password field type your<em> LAN password</em></li>
<li><em></em>Click <strong>OK</strong></li>
</ul>
</li>
<li>In the advanced settings box click <strong>OK</strong></li>
</ul>
</li>
<li>In the MWireless wireless network properties box, click <strong>OK</strong>.</li>
<li>In the Manually connect to a wireless network box, Click <strong>Close</strong>.</li>
<li>From the desktop, click on the <b>wireless icon.</b></li>
<li>From the list of networks click <b>MWireless.</b></li>
<li>Under the MWireless network, click <b>Connect</b>.</li>
<li>Wait while your computer connects. (This could take a couple minutes)</li>
<li>You are now connected to MWireless.</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-8-to-access-the-mwireless-wireless-network/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Configuring Mac OSX to Access the MWireless Wireless Network</title>
		<link>http://www.umflint.edu/helpdesk/perm/macintosh/configuring-mac-osx-to-access-the-mwireless-wireless-network/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/macintosh/configuring-mac-osx-to-access-the-mwireless-wireless-network/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 19:01:16 +0000</pubDate>
		<dc:creator>daschlos@umflint.edu</dc:creator>
				<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[Video Assistance]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=4973</guid>
		<description><![CDATA[Before you Begin: This network has been tested and proven compatible with Mac OS X 10.7 (Lion) [...]]]></description>
				<content:encoded><![CDATA[<h3><strong>Before you Begin:</strong></h3>
<p>This network has been tested and proven compatible with Mac OS X 10.7 (Lion) and 10.8 (Mountain Lion).</p>
<p>Please note: All Staff and Students should use MWireless for the best wireless experience, the <strong>MGuest Network should only be used for patrons that do not have a UM-Flint Login account.</strong></p>
<p>&nbsp;</p>
<h3>Video Help</h3>
<p>Students or Faculty/Staff who would prefer to watch a video with setup instructions can do so by clicking play on the respective video below.  <strong>If the video or steps below do not work for you please visit one of our Helpdesk locations for assistance.</strong></p>
<p><div class='jwplayer' id='jwplayer-3'></div><script type='text/javascript'>jwplayer('jwplayer-3').setup({"width":480,"height":270,"primary":"html5","playlist":[{"title":"Wireless for Mac","sources":[{"file":"http:\/\/media.umflint.edu\/vod\/helpdesk\/macMwireless.mp4"}]},{"title":"Wireless for Mac","sources":[{"file":"rtmp:\/\/media.umflint.edu\/vod\/mp4:helpdesk\/macMwireless.mp4"}]}]});
</script></p>
<p>&nbsp;</p>
<h3>Connecting to the MWireless Network</h3>
<ol>
<li>In the top bar click the <strong>wireless icon.</strong> This is typically found in the top right near the clock.</li>
<li>Click <b>Join Other Network</b></li>
<li>In the new dialog box next to Network Name type <b>MWireless</b>
<ul>
<li>For the security type select <b>WPA2 Enterprise</b></li>
<li>Next to Username type your <b><a href="https://email.umflint.edu/owa/redir.aspx?C=6fd97eb4b78c490f925a29f0dc04c4c1&amp;URL=mailto%3auniqname%40umflint.edu" target="_blank">uniqname@umflint.edu</a></b></li>
<li>Next to password type your <b>LAN password</b></li>
<li>Check <b>Remember this Network</b></li>
</ul>
</li>
<li><b></b>Click <b>Join </b><i><span style="text-decoration: underline;"><br />
</span></i></li>
<li>In the Verify Certificate message box click <b>show certificate</b></li>
<li>Confirm that the box next to <strong>Always trust *.umflint.edu</strong> is checked</li>
<li>Click <b>Continue </b><i><span style="text-decoration: underline;"><br />
</span></i></li>
<li>Type your computer password in the new message box</li>
<li>Click <strong>Update Settings</strong> to make changes to the Certificate Trust Settings.</li>
<li>Wait while the computer connects. <i><span style="text-decoration: underline;"><br />
</span></i></li>
<li><i></i>Your computer should now be connected to MWireless.</li>
</ol>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://www.umflint.edu/helpdesk/perm/macintosh/configuring-mac-osx-to-access-the-mwireless-wireless-network/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Configuring Windows 7 or Vista to Access MWireless Wireless Network</title>
		<link>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-windows-7-or-vista-to-access-mwireless-wireless-network/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-windows-7-or-vista-to-access-mwireless-wireless-network/#comments</comments>
		<pubDate>Mon, 10 Sep 2012 19:58:41 +0000</pubDate>
		<dc:creator>daschlos@umflint.edu</dc:creator>
				<category><![CDATA[Video Assistance]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=4510</guid>
		<description><![CDATA[Before You Begin: Unlike most mobile devices, you cannot simply scan for the MWireless network, choose it, [...]]]></description>
				<content:encoded><![CDATA[<h3>Before You Begin:</h3>
<p>Unlike most mobile devices, you cannot simply scan for the MWireless network, choose it, and enter your credentials with a Windows computer.  You must manually set up MWireless with specific security settings because you are using a personal laptop that is not owned by the University of Michigan.</p>
<p>If MWireless is available, be sure to follow these steps to connect to MWireless instead of any Guest networks for the fastest wireless experience.  Guest Networks should only be used for patrons that do not have a UM-Flint Login.</p>
<p>All Staff and Students should use MWireless for the best wireless experience, the <strong>MGuest network should only be used for patrons that do not have a UM-Flint Login account.</strong></p>
<p>Some users will have trouble connecting even if these steps are followed correctly.  This typically happens on older computers with out of date wireless card drivers.  We have noticed this issue with Intel and Atheros wireless cards.  The solution to this is to update the wireless drivers from the <em>wireless card manufacturer&#8217;s</em> website, <strong>not</strong> from Dell, HP, Toshiba, etc&#8230;  You can determine what wireless card you have using the device manager.  You may also want to search the web for instructions on how to complete this process.</p>
<p>&nbsp;</p>
<h3>Video Help:</h3>
<p>Students or Faculty/Staff who would prefer to watch a video with setup instructions can do so by clicking play on the respective video below.  <strong>Please note the Faculty/Staff video should be used with university owned computers that are on the domain.</strong></p>
<p><div class='jwplayer' id='jwplayer-6'></div><script type='text/javascript'>jwplayer('jwplayer-6').setup({"width":480,"height":270,"primary":"html5","playlist":[{"title":"Windows 7 Faculty\/Staff Wireless","sources":[{"file":"http:\/\/media.umflint.edu\/vod\/helpdesk\/win7FacStaffWireless.mp4"}],"description":"MP4"},{"title":"Windows 7 Faculty\/Staff Wireless","sources":[{"file":"rtmp:\/\/media.umflint.edu\/vod\/mp4:helpdesk\/win7FacStaffWireless.mp4"}]}]});
</script>  <div class='jwplayer' id='jwplayer-7'></div><script type='text/javascript'>jwplayer('jwplayer-7').setup({"width":480,"height":270,"primary":"html5","playlist":[{"title":"Windows 7 Student Wireless","sources":[{"file":"rtmp:\/\/media.umflint.edu\/vod\/mp4:helpdesk\/win7StudentWireless.mp4"}]},{"title":"Windows 7 Student Wireless","sources":[{"file":"http:\/\/media.umflint.edu\/vod\/helpdesk\/win7StudentWireless.mp4"}],"description":"MP4"}]});
</script></p>
<p>&nbsp;</p>
<h3>Configuring MWireless</h3>
<ol>
<li>Right click your <strong>wireless icon</strong> typically found in the lower right of the taskbar.</li>
<li>From the opened dialogue box click <strong>Open Network and Sharing Center</strong>.</li>
<li>In the left pane, click <strong>Manage wireless networks</strong>.
<ul>
<li>Check to see if you already have a misconfigured “MWireless” network listed, if so, click <strong>MWireless</strong> and then click <strong>Remove</strong> from the menu (answer “yes” to confirm remove).</li>
</ul>
</li>
<li>Click <strong>Add</strong> from the menu bar, then click <strong>Manually create a network profile</strong>.</li>
<li>Fill in the following information:
<ol>
<li>Network Name: <strong>MWireless</strong></li>
<li>Security Type: <strong>WPA2-Enterprise</strong></li>
<li>Encryption Type:<strong> AES</strong></li>
<li>Start this connection automatically should be checked.</li>
</ol>
</li>
<li>Click <strong>Next</strong> and then click <strong>Change Connection Settings</strong></li>
<li>Click the <strong>Security Tab</strong>, Verify Network authentication method is set to (PEAP).</li>
<li>Click <strong>Settings</strong> (next to PEAP) and uncheck <strong>Validate Server Certificate</strong>, then toward the bottom under Authentication (EAP-MSCHAP v2) click <strong>Configure</strong>.</li>
<li><span style="text-decoration: underline;">Uncheck</span> <strong>Automatically use my Windows Logon name and password</strong> and click <strong>ok</strong> to close this window and <strong>ok</strong> again to close the protected EAP properties window.</li>
<li>On the window still left open, click <strong>Advanced Settings</strong></li>
<li><span style="text-decoration: underline;">Check</span> the box labeled <strong>Specify Authentication Mode</strong> and from the drop down menu select <strong>User Authentication</strong>.</li>
<li>Click <strong>Save Credentials</strong> then enter your <em>uniqname@umflint.edu</em> for the username and your current <em>LAN password</em> for the password.</li>
<li>Click <strong>OK</strong> to close Advanced settings.</li>
<li>Click <strong>OK</strong> to close MWireless Wireless Network settings, and finally click upper red <strong>X</strong> to close Manage wireless networks window.</li>
</ol>
<p>You should now be connected to the” MWireless” network</p>
<h3>How do I update my password in my wireless settings?</h3>
<p>If you change your LAN password anytime during the school year you will also have to change the saved credentials for MWireless.</p>
<ol>
<li>Follow steps 1-3 above</li>
<li>Right click <strong>MWireless</strong></li>
<li>Click<strong> Properties</strong></li>
<li>Click <strong>Security</strong> tab and then the <strong>Advanced settings</strong> button.</li>
<li>Click <strong>Replace credentials </strong>to re-enter your ID and current password.</li>
<li>Click <strong>ok</strong> to close all 3 open windows.</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.umflint.edu/helpdesk/perm/windows/configuring-windows-windows-7-or-vista-to-access-mwireless-wireless-network/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Wireless Services Offered by ITS</title>
		<link>http://www.umflint.edu/helpdesk/perm/wireless/wireless-services-offered-by-its-2/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/wireless/wireless-services-offered-by-its-2/#comments</comments>
		<pubDate>Tue, 29 Mar 2011 17:20:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[Networking/Collaboration]]></category>
		<category><![CDATA[Phones]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Students]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=3028</guid>
		<description><![CDATA[Services available for students are: Internet access while on-campus University email &#8211; Webmail Homedrive (H: Drive)  network storage, [...]]]></description>
				<content:encoded><![CDATA[<h3>Services available for students are:</h3>
<ul>
<li>Internet access while on-campus</li>
<li>University email &#8211; Webmail</li>
<li>Homedrive (H: Drive)  network storage, which allows students to store data on campus</li>
<li>Printing services &#8211; PaperCut</li>
</ul>
<h3>How to Access the Internet while On-Campus</h3>
<p>Students can access the Internet by logging onto a university computer with their <em>uniqname</em> and <em>LAN password</em>. Students can also access the university wireless on-campus, MWireless, with a laptop or handheld wireless device. For step by step instructions on how to set your device up to access the wireless, please go to the helpdesk website (<a href="http://www.umflint.edu/helpdesk">www.umflint.edu/helpdesk</a>) and click Wireless on the bottom right of the screen, then click on the Quicknote for the device you are trying to connect.</p>
<h3>How to Access Your E-mail</h3>
<h4>To access your email, you can take a variety of different paths:</h4>
<ul>
<li>You can go to the university homepage, <a href="http://www.umflint.edu">www.umflint.edu</a>, and click <strong>Email</strong> at the bottom of the page.</li>
<li>You can type in <em>email.umflint.edu </em>into the address bar of your Internet browser.</li>
<li>You can go to the university homepage and click <strong>QuickLinks</strong>, and then click <strong>Email</strong>.</li>
</ul>
<h3>How to Access Your Homedrive (H: Drive)</h3>
<p>To access your homedrive, H://, on a university owned desktop, click the <strong>Start Orb</strong>, then click <strong>My Computer</strong>, then click <strong>H://</strong>. The H:// should have your uniqname as the drive name. To get to your homedrive from a wireless device while on-campus, just type the full path to your homedrive into the address bar of an Internet browser. The full path is <a href="//\\homedrive.umflint.edu\home\your_uniqname">\\homedrive.umflint.edu\home\your_uniqname</a>. No one else can access your person homedrive, but you.  To get to your homedrive from home you need to connect to VPN first then access it like you would if you were on-campus on a wireless device, with the full path.  To set up a VPN, please search <em>VPN </em>on the Helpdesk Homepage, and then click the appropriate Quicknote for the operating system you are running for a step by step guide on how to set it up.</p>
<h3>How to Access the Printing Services &#8211; PaperCut?</h3>
<p>Students can print from university printers located in the computer labs across campus. Each student is awarded 400 credits for printing. One credit is equivalent to one, single sided print. If a student runs out, they can added credit through SIS. To learn more, search <em>PaperCut </em>on the Helpdesk homepage, and click <strong>What is PaperCut?</strong>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.umflint.edu/helpdesk/perm/wireless/wireless-services-offered-by-its-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is a Wireless Network?</title>
		<link>http://www.umflint.edu/helpdesk/perm/wireless/what-is-a-wireless-network-2/</link>
		<comments>http://www.umflint.edu/helpdesk/perm/wireless/what-is-a-wireless-network-2/#comments</comments>
		<pubDate>Wed, 19 Jan 2011 18:48:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://www.umflint.edu/helpdesk/?p=2399</guid>
		<description><![CDATA[Basics: A wireless Local Area Network (LAN) is one in which a mobile user can connect to [...]]]></description>
				<content:encoded><![CDATA[<h3>Basics:</h3>
<p>A wireless Local Area Network (LAN) is one in which a mobile user can connect to a LAN through a wireless (radio) connection. Current UM-Flint students or employees are entitled to receive access to the UM-Flint Wireless Network known as MWireless using their laptop computer or mobile device.</p>
<ul>
<li>Q: Do we have a Wireless Network at UM-Flint?<br /> A: Yes, the UM-Flint wireless network is compliant with and supports IEEE 802.11b compatible wireless cards.</li>
<li>Q: Do you have to be a UM-Flint Student/Facutly/or Staff member to use the wireless network on campus?<br /> A: No, guests to the university are able to connect to the wireless network using MGuest. MGuest will allow campus visitors to browse the web through many common browsers such as Internet Explorer or Mozilla Firefox.</li>
</ul>
<ul>
<li>Q: Where is the Wireless Network Accessible from?<br /> A: Wireless accessibility is available throughout campus to the Murchie Science Building, French Hall, Theater, Pavilion, University Center, Thompson Library, and William S. White Building. </li>
</ul>
<ul>
<li>Q: What can I Access when I am connected to the Wireless Network?<br /> A: When you are connected into the Wireless Network you are able to access the Internet, Email, and your H Drive.</li>
</ul>
<ul>
<li>Q: Where can I get more Information about the Wireless Network?<br /> A: Information about the Wireless Network here on campus can be found at <a href="http://www.umflint.edu/helpdesk">http://www.umflint.edu/helpdesk</a></li>
</ul>
]]></content:encoded>
			<wfw:commentRss>http://www.umflint.edu/helpdesk/perm/wireless/what-is-a-wireless-network-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
