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Locating Your Service Tag or Serial Number

To better serve the campus ITS is requiring the service tag or serial number from your windows computers for all work tickets. The information below will help you find the service tag/serial number for all computers on campus. All Dell service tags will be a 7-digit combination of multiple letters and multiple numbers. All HP’s will have a serial number that will be 10 digits.  In each photo, the alpha numeric sequence in the yellow box is the service tag.

If you have a Mac desktop or laptop or in the event that you are unable to provide the serial number or the service tag we will need the computer name.  Scroll to the bottom of this quicknote for assistance in finding your computer name.

Locating Your Service Tags and Serial Numbers:

Desktops:

All desktop service tags are located on the top of the machine. Depending on the orientation of your desktop at your desk the top we are referring to may not be the physical top of the computer. 

Dell:

For a Dell computer the service tag will be found on a black sticker with white writing as shown below.

 S

Service Tag Location 2

 

HP:

For an HP computer the serial number will be found on a white sticker with black writing as shown below.

Service Tag Location 3

Laptops:

Dell Laptops:

 
The service tag will be found on a white sticker on the bottom in the center of the laptop.

 Service Tag Location 4

Service Tag Location 5

HP Laptops:

The serial numbers are typically under the battery, however some models (specifically the thinner ultrabooks) have serial numbers located in the same place as Dell laptops (back center).

Service Tag Location 6

Service Tag Location 7

Important Note:

The blue University of Michigan property tag is NOT the service tag. Unfortunately for diagnostic purposes this tag provides us no usable information.

The blue property tag looks like this:

 Service Tag Location 8

 

Locating Your Computer Name 

If you have a Mac desktop or laptop or in the event that you are unable to provide the serial number or the service tag we will need the computer name. To find the computer name please follow the steps or click the link below that corresponds to your operating system.

 


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