Dell Computer Purchase Program
Frequently Asked Questions
- How do I purchase my new system?
- Can I purchase a system for my University Department through this site?
- Can I customize the package?
- When will I receive my new PC?
- How do I check the status of my order?
- What if I need detailed order status, a copy of an invoice, or to return something?
- What if I need help using my notebook or have a technical problem?
- Do I have to pay taxes?
- Do I have to pay shipping?
How do I purchase my new system?
Can I purchase a system for my University Department through this site?
Can I customize the package?
Yes. After you select the system you want you will see various upgrades you can select at discounted prices.
When will I receive my new PC?
All Dell systems are custom built as per your specifications. The estimated delivery time is approximately 10 business days after you place your order.
How do I check the status of my order?
What if I need detailed order status, a copy of an invoice, or to return something?
Please visit Dell's Customer Service site for any of the above or any post purchase issues. This department is there to help you.
What if I need help using my notebook or have a technical problem?
Please contact Dell's technical support team by phone, email, or online chat. A Dell support technician will work with you to troubleshoot and diagnose problems.
Do I have to pay taxes?
All orders are subject to 6% Michigan state tax.
Do I have to pay shipping?
Shipping is not always included depending on that week's promotion. Any other orders placed online are subject to a shipping charge. When you place a non-standard configuration order you might see the regular shipping charge.