University of Michigan - Flint

University of Michigan-Flint

University of Michigan-Flint

General Help for Using Student Information System

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Contact Info:

Questions about the information displayed in SIS should be directed to the appropriate office.  When sending an email DO NOT include any information that can put your identity at risk (e.g. Social Security Number, credit card numbers, etc.). Please email from your UM-Flint Outlook E-mail Account and use your UMID for identification purposes. 

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Online Documentation: Documentation:

Note: If this document does not load after a few minutes, press the "Refresh" or "Reload" button on your web browser.

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PIN Info:
  • If you have forgotten your PIN, and you have already supplied your personal Security Question, then simply enter your User ID and click the Forgot PIN? button at the bottom of your login page to answer your security question and reset your PIN.
  • If you have not yet supplied a Security Question, you may call the Academic Advising Office at 810-762-3085 to have your PIN reset. 


PIN Errors:

  • If you encounter a message that tells you your Web Access has been disabled, you may have tried to log in 3 times with an incorrect PIN number.  To remedy this, please call the Academic Advising Office at 810-762-3085 to have your PIN reset.
  • If you encounter a message that says your PIN is expired, you will be prompted to change your PIN.  Enter your current (expired) PIN in the first field and enter a new PIN of your choice in the next two fields, then click Login again. Your PIN must be exactly 6 characters.

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Uniqname Info:
  • Your UNIQNAME (pronounced "unique name") is a personal identifier that is required for using computing services across the U-M campuses.  You must have a UNIQNAME in order to use the computers on campus or to dial in to the University's modems from home.  You do not need a UNIQNAME to use SIS.  You can access the SIS website if you have an internet connection through your own internet service provider.

  • UNIQNAME’s are assigned to new students once they are admitted. A New Student’s “Campus Computer Account” is also created upon the student’s admission into the University.  New students may activate their Campus Computer Account by following these directions:


Once you set your initial password, your UNIQNAME and your University email account information is displayed within SIS.  You may begin using the computers on campus and your email.

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Registration Info:

The Add/Drop Classes page is used to register, waitlist, add or drop classes for the selected term up until the first day of the semester. Once the semester has begun, you may drop a class within SIS before the drop deadline. All other schedule changes must be made in the Registrar's Office using a signed add/drop form.  Click here for quick Instructions for Using SIS Web Registration.

 

  • To register or add a class, enter the Course Reference Number (CRN) in the Add Class table, then click Submit Changes.

  • To search for available courses, click Class Search.

  • To drop a class that appears in your Current Schedule, select Web Drop from the Action field, then click Submit Changes. If Web Drop does not appear in the Action list, then the class may not be dropped over the Web.
  • To waitlist for a class, enter the CRN in the Add Class table and click Submit Changes, then select Waitlist from the Action field under Registration Errors and click Submit Changes again.

  • To disenroll or cancel your enrollment, you must drop all courses that appear in your Current Schedule, or contact the office of the Registrar.

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Trouble-shooting Tips:

If you are trying to access SIS from a network which is behind a firewall, you may receive a error – “Page Cannot Be Displayed” or "Access denied from access control list".  SIS uses a secure port (4443) which is blocked by default by any corporate firewall. You may need to contact your IT dept have them unblock port 4443, which would then allow you to access SIS website.  (If this solution does not resolve the problem, then you may not be able to access SIS from that network. Please try accessing SIS from a different network like your home computer or a computer on campus.)
  • Do not use the browser buttons to navigate through SIS. Instead, use the navigation buttons and links provided on the web pages.

  • For faster access to the SIS site, you should clear your temporary internet files.

    • Mozilla Firefox users click tools, select Options.  In the left side of the window select Privacy. In the right side of the window select Cache and click on Clear button.

    • Internet Explorer users click Tools, select Internet Options.  Make sure the General tab is selected.  You will see a Temporary Internet Files section near the middle of the window.  Click the Delete Files button.

  • Press and hold the <Shift> key and click the Reload or Refresh icon on your web browser to see the most recent version of a web page.  This will be helpful to see any immediate changes to your schedule.

  • Some page printouts may be cut-off due to the width. To capture all data on a page, from the File menu select Print.  In the Print window press the Properties button.  Now select Landscape and click Apply.


Web Browser Versions:

SIS is best viewed using Internet Explorer version 4.0 or higher, or Mozilla Firefox 2.0 or higher.  Visit our Browser Test to verify your browser version and settings meet our requirements.


Browser Security Settings:

Some security settings within your web browser may prevent you from accessing the SIS website.  Please follow these steps to verify your security settings are correct: 

Using Internet Explorer 5 or higher:

1.  Click the Tools menu near the top of the screen.

2.  Click on Internet Options.

3.  Next, click on the advanced tab.

4.  Scroll down the list of advanced options until you see the Security section.

5.  Verify that Use SSL 2.0 and Use SSL 3.0 are checked.

6.  Click OK to return to your browser. 

Using Mozilla Firefox 1.0.4:

1.  Click the Tools menu near the top of the screen.

2.  Click on Options from the drop-down menu.

3.  Select advanced tab from the menu on the left of the screen.

4.  Scroll down the list of advanced options until you see the Security section.

5.  Verify that Use SSL 2.0 and Use SSL 3.0 are checked.

6.  Click OK to return to your browser.

Once you have taken these steps to verify your security settings, close your web browser and reopen it.  If you are still unable to access the SIS website, please read the rest of this help document.

AOL Problems:

America Online version 5.0 or higher is recommended for accessing SIS.  Lower versions may prevent users from entering SIS.  America Online users who experience trouble should access the SIS website using Internet Explorer or Mozilla Firefox instead of the America Online web browser.


Once you are connected to AOL, you may minimize AOL and run one of these browsers to access the SIS website.

Parental Controls

Some AOL users may have difficulty accessing our site if they have Parental Controls set on their account.  If this applies to you, see if the control can be lifted, or connect to AOL under a different screen name. 

More Help:

If you are still having trouble accessing the SIS website or have questions about the information on this page, please call the ITS Helpdesk at 810-766-6804, or get help by sending an e-mail to Bannerweb@list.umflint.edu or itshelpdesk@umflint.edu.

When sending an email DO NOT include any information that can put your identity at risk (e.g. Social Security Number, credit card numbers, etc.). Please email from your UM-Flint Outlook E-mail Account and use your UMID for identification purposes.   

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