User Services furnishes end user documentation for software and electronic processes supported by ITS; provides software training for faculty and staff; staffs three and maintains four public computer labs available to students, faculty and staff, including extended evening and weekend hours; maintains six computer classrooms of various sizes and platforms for academic instruction; maintains the ITS Technology Center for video production and multimedia assistance; provides CD/DVD duplication services; coordinates Security Awareness Campaigns for students; and administers software sales to students, faculty and staff.

Phone:
762-3123
Email:
sarnst@umflint.edu
Information Technology Services

Scott Arnst

Director Information Technology Services

Phone:
762-3123
Email:
heiserk@umflint.edu
Information Technology Services

Kenneth Heiser

IT Manager

Phone:
762-3123
Email:
anlawren@umflint.edu
Information Technology Services

Angela Lawrence

Administrative Specialist

Phone:
762-3123
Email:
melbock@umflint.edu
Information Technology Services

Melissa Storch

Information Systems Associate Supervisor - MCS

Phone:
762-3123
Email:
ericasue@umflint.edu
Information Technology Services

Erica Burns

Secretary Intermediate

Phone:
762-3123
Email:
jeeniep@umflint.edu
Information Technology Services

Jennifer Daraiseh

Business Process Consultant

Phone:
762-3123
Email:
gooding@umflint.edu
Information Technology Services

Jason Gooding

Desktop Systems Specialist Senior

Phone:
762-3123
Email:
daschlos@umflint.edu
Information Technology Services

Dana Woolcock

Helpdesk Coordinator