User Services furnishes end user documentation for software and electronic processes supported by ITS; provides software training for faculty and staff; staffs three and maintains four public computer labs available to students, faculty and staff, including extended evening and weekend hours; maintains six computer classrooms of various sizes and platforms for academic instruction; maintains the ITS Technology Center for video production and multimedia assistance; provides CD/DVD duplication services; coordinates Security Awareness Campaigns for students; and administers software sales to students, faculty and staff.
Scott Arnst, Director Information Technology Services
Office: 903 NBC
Phone: (810) 762-3123
Email: sarnst@umflint.edu
Kenneth Heiser, IT Manager
Office: 903 NBC
Phone: (810) 762-3123
Email: heiserk@umflint.edu
Angela Lawrence, Administrative Specialist
Office: 903 NBC
Phone: (810) 762-3123
Email: anlawren@umflint.edu
Melissa Storch, Information Systems Associate Supervisor - MCS
Office: 903 NBC
Phone: (810) 762-3123
Email: melbock@umflint.edu
Erica Burns, Secretary Intermediate
Office: 903 NBC
Phone: (810) 762-3123
Email: ericasue@umflint.edu
Jennifer Daraiseh, User Liaison/Coordinator
Office: 903 NBC
Phone: (810) 762-3123
Email: jenniep@umflint.edu
Jason Gooding, Desktop Systems Specialist Senior
Office: 903 NBC
Phone: (810) 762-3123
Email: gooding@umflint.edu
Mark Turnpaugh, Helpdesk Coordinator/Lab Supervisor
Office: 903 NBC
Phone: (810) 762-3123
Email: turnip@umflint.edu
Gail Edwards, Office Assistant
Office: 903 NBC
Phone: (810) 762-3123
Email: gaedward@umflint.edu