Operations Management
The operations management curriculum emphasizes the study of management of the direct resources required to produce the goods and services provided by an organization, including people, plants, parts, processes, planning and control systems. Operations management faculty members are available to consult with students wishing to pursue careers in any of the above-mentioned areas.
In addition to general education, pre-business, and business core courses, students intending to concentrate in operations management should complete the following course work:
(Click on courses to view descriptions)
Credits: 3
Category: Elective for Operations Management, Marketing and Finance Concentrations
Pre-requisites: BUS 181, BUS 201, BUS 202, BUS 211, ECN 201, ECN 202, and their prerequisites
Offered: 1 section in Fall or Winter
Instructional Format: In-class
Description: Causal factors at work in the cyclical process; time series and index numbers. National and regional data sources. Techniques of forecasting; applications to business conditions, prices and sales.
Credits: 3
Category: Elective for Operations Management and Marketing Concentrations
Pre-requisites: BUS 313, ECN 201, ECN 202, and their prerequisites
Offered: Rarely
Instructional Format: In-class
Description: General multivariate techniques such as multiple regression, multivariate analysis of variance, factor analysis, discriminant analysis, principal components; business research methods such as sample survey, questionnaire construction and analysis. May include time series forecasting and/or statistical quality control.
Credits: 3
Category: Elective for Operations Management Concentration
Pre-requisites: BUS 181, BUS 211, and their prerequisites
Offered: Rarely
Instructional Format: In-class
Description: Introduction to various tools and techniques of modern quality management, with emphasis on applications. Management issues, including total quality management, Deming's fourteen points for management effectiveness, international standards, and related issues. Statistical tools such as statistical process control, problem solving strategies for quality improvement, experimental design, and Taguchi methods.
Credits: 3
Category: Elective for Operations Management Concentrations
Pre-requisites: BUS 313, and its prerequisites
Offered: 1 section in Fall or Winter
Instructional Format: In-class and online
Description: Management of service operations; forecasting, routing, service facility design and layout; service quality; queuing theory; capacity planning; data envelopment analysis; yield management. Case studies used to enhance real world application of the methodologies discussed.
Credits: 3
Category: Elective for Operations Management Concentration
Pre-requisites: BUS 371, and its prerequisites
Offered: Rarely
Instructional Format: In-class
Description: Distribution models, scheduling, inventory control, facility planning, production systems analysis (using computer simulation), flexible manufacturing. Discussion of real-world cases; use of computer software to solve more challenging problems; multiple criteria decision making.
Credits: 3
Category: Elective for Operations Management, Marketing and Finance Concentrations
Pre-requisites: BUS 181, BUS 201, BUS 202, BUS 211, ECN 201, ECN 202, and their prerequisites
Offered: 1 section in Fall or Winter
Instructional Format: In-class
Description: Causal factors at work in the cyclical process; time series and index numbers. National and regional data sources. Techniques of forecasting; applications to business conditions, prices and sales.
Credits: 3
Category: Elective for Organization Behavior/Human Resource Management and Operations Management Concentrations
Pre-requisites: BUS 181, BUS 341, and their prerequisites; at least junior standing
Offered: 1 section in Fall
Instructional Format: In-class
Description: Examination of the creation, management, and impact of teams in the contemporary work world. Different types of teams are discussed with an emphasis on problem-solving teams (e.g. process involvement teams, re-engineering teams, special project teams). Addresses issues of selection, role assignment, team facilitation, group dynamics, conflict and empowerment. Project management issues such as planning and controlling large-scale projects are also addressed.
Credits: 3
Category: Elective for Organization Behavior/Human Resource Management and Operations Management Concentrations
Pre-requisites: BUS 250, ECN 201, ECN 202
Offered: 1 section in Winter
Instructional Format: In-class
Description: Business-related problems in such areas as ethics, social responsibilities, pollution, crime, urban crisis, discrimination, education and politics.
Credits: 3
Category: Elective for Operations Management Concentrations
Pre-requisites: BUS 313, and its prerequisites
Offered: 1 section in Fall or Winter
Instructional Format: In-class and online
Description: Management of service operations; forecasting, routing, service facility design and layout; service quality; queuing theory; capacity planning; data envelopment analysis; yield management. Case studies used to enhance real world application of the methodologies discussed.
Credits: 3
Category: Elective for all concentrations
Pre-requisites: At least junior standing
Offered: Every term
Instructional Format: Independent
Description: Business Internship Program job assignment, planned by student, supervisor, and coordinator. Duties will relate to student’s academic program. May be repeated once for credit.
Credits: 3
Category: Elective for Operations Management and Marketing Concentrations
Pre-requisites: BUS 313, ECN 201, ECN 202, and their prerequisites
Offered: Rarely
Instructional Format: In-class
Description: General multivariate techniques such as multiple regression, multivariate analysis of variance, factor analysis, discriminant analysis, principal components; business research methods such as sample survey, questionnaire construction and analysis. May include time series forecasting and/or statistical quality control.
