Information Technology Services (ITS) is comprised of nine units that are staffed with professionals of all backgrounds and expertise.  For more information on a specific unit and their duties/responsibilities select a unit from the accordian below.

Administrative and Support Staff

Administrative and Support Staff ensures that ITS functions as efficient as possible.  

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Data Information Management (DIM)

Data Information Management (DIM) provides the maintenance and administration of UM-Flint’s central administrative databases.

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Desktop Computer Services (DCS)

Desktop Computer Services (DCS) performs the installation and maintenance of all desktop computers and printers on campus.

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ITS Helpdesk

The ITS Helpdesk provides support to students, faculty, and staff.  The ITS Helpdesk can be reached at (810)766-6804 or on their blog.

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Mediated Classroom Services (MCS)

Mediated Classroom Services (MCS) engineers campus computer labs and mediated classrooms; maintains classroom equipment; provides training on supported equipment and evaluates user satisfaction with instructional applications; supports students, faculty, and staff in the use of multimedia applications for the classroom; and oversees distribution of mobile computer classrooms.

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Network Systems Support (NSS)

The Network Systems Support (NSS) group develops and maintains the network and server infrastructure.

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Security Services

Security Services provides and supports UM-Flint’s information technology security.

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User Services

User Services furnishes end user documentation for software and electronic processes supported by ITS.

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Web Services (Web)

Web Services provides support and custom development for web based applications/databases.

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