Information Technology Services (ITS) is comprised of ten units that are staffed with professionals of all backgrounds and expertise. For more information on a specific unit and their duties/responsibilities select a unit from the accordian below.
ITS
Administrative and Support Staff
Administrative and Support Staff ensures that ITS functions as efficient as possible.
Software Development
Software Development provides the maintenance and administration of UM-Flint’s central administrative databases, development of any custom web applications, and administration of the content management system(CMS) for the main University website.
Desktop Computer Services (DCS)
Desktop Computer Services (DCS) performs the installation and maintenance of all desktop computers and printers on campus.
ITS Helpdesk
The ITS Helpdesk provides support to students, faculty, and staff. The ITS Helpdesk can be reached at (810)762-3123, option 1 or via email at flint.its.support@umich.edu. You can also follow them on social media:
Facebook: www.facebook.com/UMFlint.ITSHelpdesk
Twitter: @UMFlint_ITS
Classroom Services (CS)
Classroom Services (CS) engineers campus computer labs and mediated classrooms; maintains classroom equipment; provides training on supported equipment and evaluates user satisfaction with instructional applications; supports students, faculty, and staff in the use of multimedia applications for the classroom; and oversees distribution of mobile computer classrooms.
Network Systems Support (NSS)
The Network Systems Support (NSS) group develops and maintains the network and server infrastructure.
Project Management
The Project Management office is a point of contact into, and out of, ITS for project related requests.
Security Services
Security Services provides and supports UM-Flint’s information technology security.
Systems Administration
Systems Administration provides support for campus Servers and Infrastructure
User Services
User Services furnishes end user documentation for software and electronic processes supported by ITS.
Training
If you need personalized; one-on-one, group, or departmental university-supported software training, ITS Training can design and deliver customized training that will meet your specific needs and fit into your schedule.
Contact Dennese Bandyk at ddbandyk@umflint.edu.
To register for upcoming sessions, please visit: training.its.umflint.edu