{"id":9,"date":"2020-07-29T17:21:04","date_gmt":"2020-07-29T17:21:04","guid":{"rendered":"https:\/\/cms.umflint.edu\/its\/?page_id=9"},"modified":"2026-04-09T11:26:58","modified_gmt":"2026-04-09T15:26:58","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.umflint.edu\/its\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div class=\"wp-block-umflint-templates umflint-template-default\"><div class=\"wp-block-umflint-jumbotron jumbotron jumbotron-fluid jumbotron-page mb-3\" style=\"background-color: rgb(255,255,255);\">\n    <div class=\"container\">\n\n<h1 class=\"wp-block-heading has-secondary-color has-text-color\">Contact Us<\/h1>\n\n<\/div>\n    <img decoding=\"async\" class=\"jumbotron-image\" src=\"https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown.jpg\" srcset=\"https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown.jpg 2560w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-300x234.jpg 300w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-1024x800.jpg 1024w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-768x600.jpg 768w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-1536x1200.jpg 1536w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-2048x1600.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" alt=\"\" \/>\n    <\/div>\n\n<div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\n<button class=\"btn btn-section w-100 px-0 wp-menu-block-toggle mobile-nav-toggle d-none\" data-target=\"wp-menu-block-main-menu\">\n          <span class=\"h-100 mr-3 mt-1 d-block mobile-nav-icon\" aria-hidden=\"true\">\n\t\t\t<span class=\"mb-1 transition bg-dark d-block mobile-nav-icon-line\"><\/span>\n\t\t\t<span class=\"mb-1 transition bg-dark d-block mobile-nav-icon-line\"><\/span>\n\t\t\t<span class=\"mb-1 transition bg-dark d-block mobile-nav-icon-line\"><\/span>\n\t\t  <\/span>\n          Information Technology Services<\/button><nav id=\"wp-menu-block-main-menu\" class=\"wp-menu-block sidebar-nav wp-block-umflint-menu-block\"><div class=\"nav-sidebar-title-container\">\n                <div class=\"nav-sidebar-title\"><a href=\"https:\/\/www.umflint.edu\/its\">Information Technology Services<\/a><\/div>\n                <a class=\"nav-sidebar-title-close\" href=\"#\" data-target=\"main-menu\" aria-label=\"Close\" aria-expanded=\"false\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"50\" fill=\"currentColor\" viewBox=\"0 0 24 24\">\n                        <title>close<\/title><path d=\"M19,6.41L17.59,5L12,10.59L6.41,5L5,6.41L10.59,12L5,17.59L6.41,19L12,13.41L17.59,19L19,17.59L13.41,12L19,6.41Z\" \/>\n                    <\/svg>\n\t\t\t\t<\/a>\n            <\/div><ul id=\"menu-main-menu\" class=\"menu nav nav-sidebar flex-column\"><li itemscope=\"itemscope\" itemtype=\"https:\/\/www.schema.org\/SiteNavigationElement\" id=\"menu-item-153\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-153 nav-item\"><a title=\"Departments\" href=\"https:\/\/www.umflint.edu\/its\/departments\/\" class=\"nav-link\">Departments<\/a><\/li>\n<li itemscope=\"itemscope\" itemtype=\"https:\/\/www.schema.org\/SiteNavigationElement\" id=\"menu-item-297\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-297 nav-item\"><a title=\"System &amp; Network Maintenance\" href=\"https:\/\/www.umflint.edu\/its\/network-maintenance\/\" class=\"nav-link\">System &#038; Network Maintenance<\/a><\/li>\n<li itemscope=\"itemscope\" itemtype=\"https:\/\/www.schema.org\/SiteNavigationElement\" id=\"menu-item-254\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-254 nav-item\"><a title=\"ITS Status Page\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/status.its.umflint.edu\" class=\"nav-link\">ITS Status Page<\/a><\/li>\n<li itemscope=\"itemscope\" itemtype=\"https:\/\/www.schema.org\/SiteNavigationElement\" id=\"menu-item-12\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12 nav-item\"><a title=\"Contact Us\" href=\"https:\/\/www.umflint.edu\/its\/contact-us\/\" class=\"nav-link\">Contact Us<\/a><\/li>\n<\/ul><\/nav>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-9\">\n\t\t\t\n<nav aria-label=\"breadcrumb\"><ol class=\"breadcrumb mb-3\"><li class=\"breadcrumb-item\"><a href=\"\/\">Home<\/a><\/li><li class=\"breadcrumb-item\"><a href=\"https:\/\/www.umflint.edu\/its\">Information Technology Services<\/a><\/li><li class=\"breadcrumb-item active\" aria-current=\"page\">Contact Us<\/li><\/ol><\/nav>\n\n<div class=\"wp-bootstrap-blocks-row row mt-5\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"334\" height=\"228\" src=\"https:\/\/www-s3.umflint.edu\/wp\/blogs.dir\/3\/files\/2022\/01\/Northbank.jpg\" alt=\"Northbank Center located on the campus of the University of Michigan-Flint.\" class=\"wp-image-222\" srcset=\"https:\/\/www-s3.umflint.edu\/wp\/blogs.dir\/3\/files\/2022\/01\/Northbank.jpg 334w, https:\/\/www-s3.umflint.edu\/wp\/blogs.dir\/3\/files\/2022\/01\/Northbank-300x205.jpg 300w\" sizes=\"auto, (max-width: 334px) 100vw, 334px\" \/><\/figure>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color\">Information Technology Services<\/h2>\n\n\n\n<p>303 E Kearsley Street, MSB 206<br>432 N Saginaw Street, Suite 905<br>Flint, MI\u00a0 48502-1950<br><strong>Phone:<\/strong> <a href=\"tel:8107623123\">810-762-3123<\/a>\u00a0<br><strong>Fax: <\/strong>810-424-5226<br><strong>Email: <\/strong><a href=\"mailto:flint.its.support@umich.edu\">flint.its.support@umich.edu<\/a><br><a href=\"http:\/\/www.facebook.com\/UMFlint.ITSHelpdesk\">Facebook<\/a>\u00a0\u2022\u00a0<a href=\"https:\/\/twitter.com\/umflint_its?lang=en\">Twitter<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Leadership<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Scott Arnst<\/strong><br>Chief Information Officer<br><a href=\"mailto:sarnst@umich.edu\">sarnst@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Joel Howard, MS<\/strong><br>Client Server Operations Manager<br><a href=\"mailto:joelhowa@umich.edu\">joelhowa@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Harrison Bacon<\/strong><br>Network Architect Intermediate<br><a href=\"mailto:hbacon@umich.edu\">hbacon@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Angela Lawrence<\/strong><br>Business Support Manager<br><a href=\"mailto:anlawren@umich.edu\">anlawren@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Classroom Services<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Angela Lawrence<\/strong><br>Business Support Manager<br><a href=\"mailto:anlawren@umich.edu\">anlawren@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Erik Hoffman<\/strong><br>Instructional Learning Intermediate<br><a href=\"mailto:erikho@umflint.edu\">erikho@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Desktop Computer Services<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Angela Lawrence<\/strong><br>Business Support Manager<br><a href=\"mailto:anlawren@umich.edu\">anlawren@umich.edu<\/a><br><br><strong>Duane McLeod<\/strong><br>Customer Helpdesk Technician Intermediate<br><a href=\"mailto:duanem@umich.edu\">duanem@umich.edu<\/a><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Anthony Mills<\/strong><br>Desktop Support Specialist Senior<br><a href=\"mailto:antmills@umich.edu\">antmills@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Parker Schadegg<\/strong><br>Desktop Support Specialist Senior<br><a href=\"mailto:pschadeg@umflint.edu\">pschadeg@umich.edu<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Eric Trantham<\/strong><br>Desktop Support Specialist Intermediate<br><a href=\"mailto:etrantha@umich.edu\">etrantha@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Network Engineers<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Harrison Bacon<\/strong><br>Network Architect Intermediate<br><a href=\"mailto:hbacon@umich.edu\">hbacon@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Michael Daniels<\/strong><br>Project Engineer Intermediate<br><a href=\"mailto:micdanie@umich.edu\">micdanie@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Cuong Lai<\/strong><br>Network Administrator<br><a href=\"mailto:clai@umich.edu\">clai@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Rob Kohn<\/strong><br>LAN Administrator Intermediate<br><a href=\"mailto:rkohn@umich.edu\">rkohn@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Rafael Fonseca De Freitas<\/strong><br>Networking Planning Analyst Senior<br><a href=\"mailto:freitasr@umich.edu\">freitasr@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Software Development<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Joel Howard, MS<\/strong><br>Client Server Operations Manager<br><a href=\"mailto:joelhowa@umich.edu\">joelhowa@umich.edu<\/a><br><br><strong>Brandon Abbasspour<\/strong><br>Web Developer Intermediate<br><a href=\"mailto:babbassp@umich.edu\">babbassp@umich.edu<\/a><br><br><strong>Jennifer Daraiseh<\/strong><br>Project Engineer Intermediate<br><a href=\"mailto:jenniep@umich.edu\">jenniep@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Cleatus Henderson<\/strong><br>Applications Programmer\/Analyst Senior<br><a href=\"mailto:cleatus@umich.edu\">cleatus@umich.edu<\/a><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Scott Hoover<\/strong><br>ERP Business Analyst Senior<br><a href=\"mailto:schoover@umich.edu\">schoover@umich.edu<\/a><br><br><strong>Keith Shelley<\/strong><br>Front-End Developer\/Designer<br><a href=\"mailto:kthshly@umich.edu\">kthshly@umich.edu<\/a> <br><br><strong>Katelynn Slater<\/strong><br>Applications Programmer\/Analyst Intermediate<br><a href=\"mailto:kaslater@umich.edu\" target=\"_blank\" rel=\"noreferrer noopener\">kaslater@umich.edu<\/a><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Krystal Tosch, MLIS<\/strong><br>Digital Accessibility Analyst<br><a href=\"mailto:ktosch@umich.edu\">ktosch@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Donald Wilcox<\/strong><br>Lead Web Developer<br><a href=\"mailto:dowilcox@umich.edu\">dowilcox@umich.edu<\/a><br><br><strong>Noor Zaghmout, MS<\/strong><br>Solution Architect Senior<br><a href=\"mailto:noorza@umich.edu\">noorza@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Systems Administration<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Joel Howard, MS<\/strong><br>Client Server Operations Manager<br><a rel=\"noreferrer noopener\" href=\"mailto:joelhowa@umich.edu\" target=\"_blank\">joelhowa@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Jason Barriger<\/strong><br>Systems Administrator Intermediate<br><a rel=\"noreferrer noopener\" href=\"mailto:jbarrige@umich.edu\" target=\"_blank\">jbarrige@umich.edu<\/a><\/p>\n\n\n\n<p><br><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Jason Moehlman<\/strong><br>Unix System Administrator Associate<br><a href=\"mailto:jmoehlma@umich.edu\">jmoehlma@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Steven Nofs<\/strong><br>Database Administrator Lead<br><a href=\"mailto:snofs@umich.edu\">snofs@umich.edu<\/a><\/p>\n\n\n\n<p><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Ian Ressa<\/strong><br>Unix System Administrator Associate<br><a href=\"mailto:ianressa@umich.edu\">ianressa@umich.edu<\/a><\/p>\n\n\n\n<p><strong>Jordan VanDusen<\/strong><br>Unix System Administrator Associate<br><a href=\"mailto:jovandus@umich.edu\">jovandus@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">Security Services<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Harrison Bacon<\/strong><br>Network Architect Intermediate<br><a href=\"mailto:hbacon@umich.edu\">hbacon@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Galekwan Sango<\/strong><br>Data Security Analyst Intermediate<br><a href=\"mailto:gsango@umich.edu\">gsango@umich.edu<\/a><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-css-opacity has-secondary-background-color has-background mt-5 mb-5\"\/>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-primary-color has-text-color\">ITS Helpdesk<\/h2>\n\n\n<div class=\"wp-bootstrap-blocks-row row mb-5\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Angela Lawrence<\/strong><br>Business Support Manager<br><a href=\"mailto:anlawren@umich.edu\">anlawren@umich.edu<\/a><br><br><strong>Corey Bandt<\/strong><br>Customer Helpdesk Technician Associate<br><a rel=\"noreferrer noopener\" href=\"mailto:cbandt@umich.edu\" target=\"_blank\">cbandt@umich.edu<\/a><\/p>\n\n\n\n<p><strong><br><\/strong><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Preston Cross<\/strong><br>Customer Helpdesk Technician Associate<br><a href=\"mailto:prescros@umich.edu\" data-type=\"mailto\" data-id=\"mailto:prescros@umich.edu\">prescros@umich.edu<\/a><br><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<p><strong>Christopher Stanley<\/strong><br>Customer Helpdesk Technician Associate<br><a href=\"mailto:scsta@umich.edu\" target=\"_blank\" rel=\"noreferrer noopener\">csta@umich.edu<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p> [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.umflint.edu\/its\/contact-us\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":43,"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":369,"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/pages\/9\/revisions\/369"}],"wp:attachment":[{"href":"https:\/\/www.umflint.edu\/its\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}