{"id":3,"date":"2023-02-21T14:43:07","date_gmt":"2023-02-21T14:43:07","guid":{"rendered":"https:\/\/www.umflint.edu\/maizey\/maizey\/"},"modified":"2023-02-21T09:52:15","modified_gmt":"2023-02-21T14:52:15","slug":"maizey","status":"publish","type":"page","link":"https:\/\/www.umflint.edu\/maizey\/","title":{"rendered":"Maizey"},"content":{"rendered":"\n<div class=\"wp-block-umflint-templates umflint-template-default\"><div class=\"wp-block-umflint-jumbotron jumbotron jumbotron-fluid jumbotron-page mb-3\" style=\"background-color: rgb(4, 50, 97);\">\n    <div class=\"container\">\n\n<h1 class=\"has-secondary-color has-text-color wp-block-heading\">MAIZEY<\/h1>\n\n<\/div>\n    <img decoding=\"async\" class=\"jumbotron-image\" src=\"https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown.jpg\" srcset=\"https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown.jpg 2560w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-300x234.jpg 300w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-1024x800.jpg 1024w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-768x600.jpg 768w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-1536x1200.jpg 1536w, https:\/\/www-s3.umflint.edu\/wp\/uploads\/2020\/08\/Blue.Campus.Downtown-2048x1600.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" alt=\"\" \/>\n    <\/div>\n\n<div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<nav aria-label=\"breadcrumb\"><ol class=\"breadcrumb mb-3\"><li class=\"breadcrumb-item\"><a href=\"\/\">Home<\/a><\/li><li class=\"breadcrumb-item\"><a href=\"https:\/\/www.umflint.edu\/maizey\">Maizey<\/a><\/li><li class=\"breadcrumb-item active\" aria-current=\"page\">Maizey<\/li><\/ol><\/nav>\n\n\n<figure class=\"wp-block-image alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www-s3.umflint.edu\/wp\/blogs.dir\/100\/files\/2023\/02\/39a3bf72e7274d0587d22400f6a3d9a5.png\" alt=\"Maizey Chat Bot icon\" class=\"wp-image-5\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Maizey<\/h2>\n\n\n\n<p>Maizey is the University of Michigan-Flint\u2019s chatbot and text messaging system provided through the platform <a href=\"https:\/\/mainstay.com\/\">Mainstay<\/a>. The A.I.-driven chatbot answers questions and directs prospective and current students, parents and family members, and the wider community to the resources they need and helps them to stay engaged with the university.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chatbot<\/h3>\n\n\n\n<p>From information about UM-Flint\u2019s academic programs and the application process to registration and financial aid support to navigating campus and locating resources, Maizey is available 24\/7 to assist you in navigating the website and get you connected to the appropriate office, service, or resource. You\u2019ll find Maizey on the Admissions, Financial Aid, Student Accounts, Registrar, and other academic and student services webpages.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Maizey is most effective if you use <strong>keywords<\/strong> and <strong>short sentences<\/strong>. For example,&nbsp;<\/p>\n\n\n<div class=\"wp-bootstrap-blocks-container container mb-2 pl-4\">\n\t\n\n<p>Query: \u201cHow do I check on the status of an application?\u201d<br>Maizey: \u201cYou can check your application status on <a href=\"https:\/\/my.umflint.edu\/\">https:\/\/my.umflint.edu<\/a>, the student portal.\u201d<\/p>\n\n\n\n<p>Query: \u201cIs there a list of courses offered this spring?\u201d<br>Maizey: \u201cVisit <a href=\"https:\/\/catalog.umflint.edu\/\">https:\/\/catalog.umflint.edu<\/a> for the full course offering.\u201d<\/p>\n\n\n\n<p>Query: When does registration start?\u201d<br>Maizey: \u201cFor all class registration dates, see<a href=\"https:\/\/www.umflint.edu\/registrar\/academic-calendar\/\"> https:\/\/www.umflint.edu\/registrar\/academic-calendar\/<\/a>, the academic calendar.\u201d<\/p>\n\n\n\n<p>Query: \u201cWhat kinds of financial aid are available?\u201d<br>Maizey: \u201cYou can apply for Financial Aid at<a href=\"http:\/\/bit.ly\/fafsa-home-page\"> bit.ly\/fafsa-home-page<\/a>. You can also contact Financial Aid for more information about aid, loans, and scholarships.\u201d<\/p>\n\n<\/div>\n\n\n\n<p>Maizey does not provide any personal information such as your UM-Flint ID (uniqname), student account information, email addresses for faculty and staff, or specific class schedules. By sharing your email address with Maizey, a staff member is able to reply to your question if Maizey is unsure how to best answer or direct you.<\/p>\n\n\n\n<p>Although the chatbot is always learning new information and will continue to improve over time, a group of UM-Flint staff work to manage the chatbot knowledge base to ensure it\u2019s up to date and provides timely and accurate information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SMS Text Messaging<\/h3>\n\n\n\n<p>Students may receive text messages from the university through Maizey to stay connected, engaged and informed. The SMS text messaging tool allows UM-Flint to communicate with a targeted student audience for specific purposes. Examples include supplementing communications during the enrollment process and sharing information about deadlines, resources, and major campus events.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Requesting an SMS Text Campaign<\/h4>\n\n\n\n<p>UM-Flint faculty and staff may request text campaigns through this platform. <a href=\"https:\/\/intranet.umflint.edu\/maizey\/\" data-type=\"URL\" data-id=\"https:\/\/intranet.umflint.edu\/maizey\/\">Find additional information and guidelines<\/a>, including a request form.<\/p>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p> [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.umflint.edu\/maizey\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":11,"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/pages\/3\/revisions\/11"}],"wp:attachment":[{"href":"https:\/\/www.umflint.edu\/maizey\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}