{"id":732,"date":"2026-06-29T10:18:48","date_gmt":"2026-06-29T14:18:48","guid":{"rendered":"https:\/\/cms.web.umflint.edu\/provost\/?page_id=732"},"modified":"2026-07-13T13:53:07","modified_gmt":"2026-07-13T17:53:07","slug":"office-hours","status":"publish","type":"page","link":"https:\/\/www.umflint.edu\/provost\/policies\/office-hours\/","title":{"rendered":"Campus Policy Office Hours &amp; Business Hosting Guidelines"},"content":{"rendered":"\n<div class=\"wp-block-cover fb-cover-text-box wp-duotone-black-and-white\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;min-height:100%;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background\" alt=\"\" src=\"https:\/\/www.umflint.edu\/provost\/wp-content\/themes\/flintblock\/assets\/images\/sidewalk-art.jpg\" style=\"object-position:50% 95%\" data-object-fit=\"cover\" data-object-position=\"50% 95%\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-90 has-background-dim wp-block-cover__gradient-background has-background-gradient has-blue-gradient-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-15d3db16 wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<h1 class=\"wp-block-heading has-brand-white-color has-text-color has-link-color has-xx-large-font-size wp-elements-5e56f8ea2b706ea3192c98b704234280\">Campus Policy Office Hours &amp; Business Hosting Guidelines<\/h1>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0e47273b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><nav class=\"is-responsive is-vertical is-style-sidebar is-style-sidebar--1 wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-bd946717 wp-block-navigation-is-layout-flex\" aria-label=\"Sidebar Navigation\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-2\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-2-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive is-vertical is-style-sidebar is-style-sidebar--1 wp-block-navigation\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/\"><span class=\"wp-block-navigation-item__label\">Home<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/academic-affairs\/\"><span class=\"wp-block-navigation-item__label\">Academic Affairs<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/leadership-searches\/\"><span class=\"wp-block-navigation-item__label\">Leadership Searches<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/communications\/\"><span class=\"wp-block-navigation-item__label\">Communications<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/newsletter\/\"><span class=\"wp-block-navigation-item__label\">Current Newsletter<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/faculty-staff-awards\/\"><span class=\"wp-block-navigation-item__label\">Faculty &amp; Staff Awards<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/jack-thompson\/\"><span class=\"wp-block-navigation-item__label\">Jack W. Thompson, M.D. Distinguished Visiting Professorship<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/academic-events\/\"><span class=\"wp-block-navigation-item__label\">Academic Events<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.umflint.edu\/provost\/resources\/\"><span class=\"wp-block-navigation-item__label\">Resources<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Resources submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/resources\/interfolio\/\"><span class=\"wp-block-navigation-item__label\">Interfolio Resources and Training<\/span><\/a><\/li><\/ul><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/policies\/\"><span class=\"wp-block-navigation-item__label\">Policies<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.umflint.edu\/provost\/contact-us\/\"><span class=\"wp-block-navigation-item__label\">Contact Us<\/span><\/a><\/li><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n\n\n<p class=\"wp-block-paragraph\"><strong>Policy Type:<\/strong> Administrative Policy<br><strong>Date Adopted:<\/strong> November 7, 2016<br><strong>Version:<\/strong> 1.1<br><strong>Review Cycle:<\/strong> Quadrennial (Every 4 years)<br><strong>Date Last Reviewed:<\/strong> October 22, 2019<br><strong>Office Responsible:<\/strong> Business and Finance<br><strong>Reviewing Committee:<\/strong> Cabinet<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-brand-blue-color has-alpha-channel-opacity has-brand-blue-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">Policy Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At UM-Flint, it is important that all units and departments provide conscious and intentional customer service. Excellence in service and operations supports the university\u2019s mission and goals, as well as enhances the experience of students, faculty, staff, and campus visitors. To that end, the following guidelines attempt to bring consistency in interpretation of that support. Please note the guidelines below must be used in conjunction with Standard Practice Guides.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">Scope<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All employees of University of Michigan-Flint are included in this policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">Policy Statement<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Office Hours<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Offices are expected to be open for services at least from <strong>8am to 5pm, Monday through Friday<\/strong> throughout the year. Office hours should be posted and every attempt should be made to maintain posted hours. Collaboration of coverage between offices is strongly encouraged to minimize service inconveniences. Notices of changes in service hours should be communicated no later than <strong>2 weeks before<\/strong> the change occurs. It is expected that phones should be forwarded to an office which will be able to provide an immediate response, including emergency needs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Holiday Parties\/Seasonal Gatherings<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Each office is allowed <strong>2 sponsored University events<\/strong> for seasonal gatherings. The guideline allows for a <strong>$15 per employee maximum limit<\/strong>, per event, for all University expenses incurred. A reasonable guideline for closing for gatherings of this nature is <strong>up to 2 hours<\/strong>. Offices are allowed to close for a University sponsored event under these guidelines provided they have partnered with another office to manage incoming phone calls as well as immediate and emergency needs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Business Meals and Retreats<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Per <a href=\"https:\/\/spg.umich.edu\/policy\/507.10-1\" target=\"_blank\" rel=\"noreferrer noopener\">SPG 507.10<\/a>, \u201cBusiness meals are those taken with guests, colleagues or donors during which focused business discussions take place.\u201d Business meals with vague unfocused purposes (such as \u201cfoster collaboration between departments\u201d) are not permitted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business team building retreats are encouraged but should be distinguished from staff meetings which normally do not include a business meal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\">Exceptions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Discretion to approve exceptions to these guidelines is left to the Executive Officer to which the organization is responsible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">Quick Reference<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Guideline<\/th><th class=\"has-text-align-left\" data-align=\"left\">Limit<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Standard Office Hours<\/td><td class=\"has-text-align-left\" data-align=\"left\">8 a.m. \u2013 5 p.m., Monday \u2013 Friday<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Change Notification<\/td><td class=\"has-text-align-left\" data-align=\"left\">Two weeks advance notice required<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Seasonal Gatherings per Year<\/td><td class=\"has-text-align-left\" data-align=\"left\">Two events<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Gathering Expense per Employee<\/td><td class=\"has-text-align-left\" data-align=\"left\">$15 maximum per event<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Office Closure for Gatherings<\/td><td class=\"has-text-align-left\" data-align=\"left\">Up to 2 hours<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">References<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/spg.umich.edu\/policy\/507.10-1\" target=\"_blank\" rel=\"noreferrer noopener\">SPG 507.10 \u2013 Business Meals, Hosting, and Travel<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\">Version History<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Date of Change<\/th><th class=\"has-text-align-left\" data-align=\"left\">Version<\/th><th class=\"has-text-align-left\" data-align=\"left\">Description of Change<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">November 7, 2016<\/td><td class=\"has-text-align-left\" data-align=\"left\">1.0<\/td><td class=\"has-text-align-left\" data-align=\"left\">Adopted<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">July 1, 2018<\/td><td class=\"has-text-align-left\" data-align=\"left\">1.0<\/td><td class=\"has-text-align-left\" data-align=\"left\">Reviewed and Renewed<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">October 22, 2019<\/td><td class=\"has-text-align-left\" data-align=\"left\">1.1<\/td><td class=\"has-text-align-left\" data-align=\"left\">Reviewed and Formatted<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-brand-blue-color has-alpha-channel-opacity has-brand-blue-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For questions about office hours and business hosting guidelines, please contact the <a href=\"https:\/\/www.umflint.edu\/business-financial-services\/contact-us\/\">Office of Business and Finance<\/a>.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Policy Type: Administrative PolicyDate Adopted: November 7, 2016Version: 1.1Review Cycle: Quadrennial (Every 4 years)Date Last Reviewed: October 22, 2019Office Responsible: Business and FinanceReviewing Committee: Cabinet Policy Summary At UM-Flint, it is important that all units and departments provide conscious and intentional customer service. Excellence in service and operations supports the university\u2019s mission and goals, as [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":683,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-732","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/pages\/732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/comments?post=732"}],"version-history":[{"count":4,"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/pages\/732\/revisions"}],"predecessor-version":[{"id":1493,"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/pages\/732\/revisions\/1493"}],"up":[{"embeddable":true,"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/pages\/683"}],"wp:attachment":[{"href":"https:\/\/www.umflint.edu\/provost\/wp-json\/wp\/v2\/media?parent=732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}