Master of Business Administration (MBA) Learning Goals
Learning Goals (LG) - To demonstrate:
- Ability to apply discipline specific knowledge of
- Managerial Accounting
- Finance
- Marketing
- Management
- Ability to apply ethical reasoning in business decisions
- Ability to apply effective communication skills to increase knowledge and to promote change in audience
- by oral presentations
- by written analyses
- Ability to work effectively with others on team
- Ability to think critically
- Ability to integrate key knowledge and skill areas
- Ability to effectively interact with a diverse demographic
Learning Goal LG 1 – Ability to apply discipline specific knowledge of
- Managerial Accounting
- Finance
- Marketing
- Management
Methods: Standardized ETS-MBA test
Course assessed: MGT 589
Goals: Above-median yearly scores in each discipline, and no statistically significant decline in 5-year moving average scores in each discipline
Learning Goal LG 2 – Ability to apply ethical reasoning in business decisions
Recognize ethical issues in a business problem, think about how different ethical perspectives might be applied, analyze ramifications of alternative actions, and choose ethical actions when faced with ethical issues.
Methods: Written analysis of a business problem involving an ethical issue
Courses assessed: MGT 501, 541, 552, 589 and ACC 521
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Ethical issue recognition |
Student can recognize ethical issues and their cross-relationships. |
Student can recognize basic and obvious ethical issues. |
Student cannot recognize any ethical issues in the business problem. |
Apply ethical perspectives |
Student can apply most ethical perspectives accurately, and is able to consider full implications. |
Student can apply some ethical perspectives accurately with no to some implications. |
Student can only apply some ethical perspectives but inaccurately. |
Evaluate each alternative action
|
Student provides the alternative actions with assumptions/objections/ implications to each
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Student provides the alternative actions without completely stating assumptions/objections /implications to each. |
Student does not provide alternative actions. |
Recommended approach to resolve the issue |
Student states an ethical action and can reasonably defend it. |
Student states an ethical action but fails to defend it adequately. |
Student does not state an ethical action. |
- Exceeded expectations if total points are between 13-16
- Met the expectations if total points are between 4-12
- Did not meet expectations if total points are between 0-3
Learning Goal LG 3 - Ability to apply effective communication skills to increase knowledge and to promote change in audience
- by oral presentations
- by written analyses.
3.1. Deliver a central message, by supporting materials and including a purposeful organization in the oral presentation
Methods: Assessment of a presentation
Courses assessed: MGT 501, 589, MKT 532, and FIN 567
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Organization |
Organizational pattern is consistently observable and makes the content of cohesive. |
Organizational pattern (introductions, sequenced material, and conclusion) is observable. |
Organizational pattern is not observable within the presentation. |
Language |
Language choices are compelling and enhance the effectiveness. |
Language choices generally support the effectiveness. |
Language choices are unclear and does not support effectiveness of presentation. |
Delivery |
Delivery techniques make presentation compelling, and speaker appears confident. |
Delivery techniques make presentation understandable. |
Delivery techniques (posture, eye contact, vocal expressiveness) detract from understandability of presentation. |
Supporting Material |
A variety of supporting materials make appropriate reference and establishes credibility. |
Material (explanations, examples, statistics, etc.) supports the presentation. |
There is insufficient supporting material. |
Central Message |
Central message is precisely stated, and compelling. |
Central message is understandable. |
Central message is not explicitly stated. |
- Exceeded expectations if total points are between 17-20
- Met the expectations if total points are between 5-16
- Did not meet expectations if total points are between 0-4
3.2. Develops and expresses ideas in writing on a business issue in relation to its audience and purpose, uses relevant content supported by appropriate sources, and conveys a clear message
Methods: Assessment of a written case analysis
Courses assessed: MGT 549, 589, MKT 532, and FIN 567
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Context |
Demonstrates a thorough understanding of context, audience, and purpose that is responsive to assigned task. |
Demonstrates awareness of context, audience, and purpose. |
Demonstrates little to no attention to context, audience or purpose. |
Content Development |
Uses relevant and compelling content to illustrate mastery of subject. |
Uses relevant content to develop more complex ideas through most of the work. |
Uses content to develop basic ideas through some of the work. |
Sources and Evidence |
Demonstrates skillful use of high quality, credible and relevant sources to support ideas. |
Uses credible and relevant sources to support some ideas. |
Demonstrates minimal to no attempts to use sources to support ideas. |
Syntax and Mechanics |
Uses graceful language that skillfully communicates meaning to readers. |
Uses language that generally conveys meaning to readers with clarity. |
Uses language that sometimes impedes meaning because of errors in usage. |
- Exceeded expectations if total points are between 13-16
- Met the expectations if total points are between 4-12
- Did not meet expectations if total points are between 0-3
Learning Goal LG 4 - Ability to work effectively with others on team
Demonstrate ability to contribute to team meetings as a group, and individually outside team meetings, foster a constructive team climate, help resolve conflict, and facilitate the contributions of others in the team.
Methods: Survey
Courses assessed: MGT 589
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment: Please evaluate each of your team members on their:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Contributions to team meetings |
Member helped team move forward by articulating merits of alternative ideas and proposals. |
Member offered new suggestions to advance work of the team, and solutions that built on ideas of others. |
Member shared ideas but did not advance the work of the team. |
Individual contributions outside team meetings |
Member proactively helped other team members complete their assigned tasks to a similar level of excellence. |
Member completed all assigned tasks by deadline and work accomplished is comprehensive. |
Member did not complete all assigned tasks by deadline. |
Impact on team climate |
Member engaged in polite constructive communication, conveyed a positive attitude, and expressed confidence/encouragement to others.
|
Member engaged in polite constructive communication, and conveyed a positive attitude. |
Member did not always engage in polite, constructive communication. Did not always treat others with respect. |
Facilitation to team members |
Member engaged others by constructively building on contributions of others, and by inviting those that have not been participating. |
Member engaged others in ways that facilitate their contributions by restating their views and asking questions for clarifications. |
Member engaged others by taking turns with some interruptions. |
Responses to conflict |
Member addressed conflict constructively in a way to strengthen overall team. |
Member redirected focus toward task at hand. |
Member passively accepted alternate ideas. |
- Exceeded expectations if total points are between 17-20
- Met the expectations if total points are between 5-16
- Did not meet expectations if total points are between 0-4
Learning Goal LG 5 - Ability to think critically
- Demonstrate the ability to identify and locate the information needed for the business problem at hand
- Demonstrate the ability to analyze quantitative and qualitative information and clearly communicate the results
- Demonstrate the ability to evaluate alternative perspectives, issues, and ideas before formulating a conclusion
- Demonstrate the ability to arrive at reasoned conclusions
Methods: Assessment of a written case analysis
Courses assessed: MKT 531, INB 585, FIN 561, MGT 589
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Ability to find relevant information
|
Effectively defines the scope of problem, and locates all relevant information from most appropriate sources. |
Defines the scope of problem completely; locates information that is somewhat relevant to the problem at hand. |
Has difficulty defining the scope of the problem; provides unsubstantiated content or locates information that is not relevant to the problem at hand. |
Ability to analyze information
|
Analyses are all successful, comprehensive. Results are also presented clearly and concisely. |
Analyses are essentially all successful and are somewhat to fully comprehensive. Results are presented. Information/evidence is used/analyzed correctly. |
Analyses are not successful and not comprehensive. Lists information/evidence, but does not use/analyze it appropriately. |
Ability to evaluate alternative perspectives, issues and ideas |
All major alternative perspectives are identified and their evaluation is deep and elegant. |
All major alternative perspectives are identified; evaluation of alternatives is brief to adequate, includes history of problem, reviews logic, feasibility and impact. |
Is not able to identify all alternative perspectives, etc; evaluation of alternatives is superficial. |
Ability to arrive at reasoned conclusions |
Conclusion and related outcomes are fully supported by evidence, are logical, and reflect student’s informed evaluation of the problem and the analysis results. |
Conclusion is logically tied to information; Some to a wide range of related outcomes are clearly identified. |
Conclusion is inconsistently tied to information. Conclusion is illogical or not supported. Related outcomes are oversimplified or the argument is incomplete. |
- Exceeded expectations if total points are between 13-16
- Met the expectations if total points are between 4-12
- Did not meet expectations if total points are between 0-3
Learning Goal LG 6 - Ability to integrate key knowledge and skill areas
Demonstrate the ability to integrate discipline-specific knowledge from LG 1 above and ethical considerations to effectively synthesize a case on a business issue and make well-reasoned recommendations regarding the situation.
Methods: Standardized ETS-MBA test
Course assessed: MGT 589 Strategic Management
Goals: Above-median yearly scores in each discipline, and no statistically significant decline in 5-year moving average scores in each discipline
Learning Goal LG 7 – Ability to effectively interact with a diverse demographic
Demonstrate ability to articulate own identity, express openness, show curiosity and empathy, and to skillfully communicate with people differing in gender, race/ethnicity, age, religious beliefs, country of origin and sexual orientation.
Methods: Survey
Courses assessed: MGT 541, 552 and INB 585
Goal: At least 90% of students meet or exceed the expectations
Rubrics of assessment: Please self-evaluate on the following components:
Components |
Exceeded Expectations (3-4 points) |
Met Expectations (1-2 points) |
Did Not Meet Expectations |
Knowledge of own identity
|
I am able to articulate own identity and able to recognize and respond to associated bias. |
I am knowledgeable of own identity. |
I have minimal awareness of own identity
(Values, beliefs, history, politics, and practices). |
Openness |
I have developed interactions with this demographic and suspended any judgments in valuing my interactions. |
I am aware of my judgments against this demographic, willing to change, and began interactions. |
I am have difficulty suspending any judgment with this demographic. |
Curiosity |
I ask complex questions about this demographic, and seek out answers. |
I ask simple to deeper questions about this demographic. |
I have minimal interested in learning about this demographic. |
Empathy |
I am able to interpret my experience with this demographic with own and their worldview and act in a supportive manner that recognizes their feelings. |
I am able to identify components of this demographics’ perspectives. |
I view the experience of this demographic through my own worldview. |
Communication |
I am able to skillfully articulate differences with this demographic and negotiate a shared understanding based on these differences. |
I am aware that mis-understandings can occur based on differences with this demographic but able to negotiate a shared understanding. |
I am unable to negotiate a shared understanding with this demographic. |
Self Evaluation Portion (use rubric above):
When faced with people in following demographic: |
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Gender |
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Race/ethnicity |
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Age |
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Religious Beliefs |
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Country of Origin |
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Sexual Orientation |
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- Exceeded expectations if total points are between 85-100
- Met the expectations if total points are between 25-84
- Did not meet expectations if total points are between 0-24