Standardized Patient Program

Become a Standardized Patient at the School of Nursing

The University of Michigan-Flint School of Nursing’s Center for Simulation & Clinical Innovation is looking for individuals to serve as Standardized Patients.

What is a Standardized Patient?

A Standardized Patient is someone who is trained to consistently and accurately portray a real patient, including symptoms and medical conditions, as part of health care education, evaluation, and research. SPs are used in both teaching and assessment settings to help students develop and demonstrate their clinical and interpersonal skills.

What do SPs do?

As an SP, you’ll participate in simulated clinical scenarios that help students practice various health care skills. Common types of scenarios include:

  • History Taking: Share a patient’s medical background and symptoms.
  • Physical Examination: Allow students to perform basic physical assessments.
  • Communication & Interpersonal Skills: Engage in realistic conversations to assess bedside manner.
  • Treatment & Management: Simulate patient responses to diagnosis and care planning.

Who are we looking for to become an SP?

We welcome people from all backgrounds; no medical experience is required. We’re looking for individuals who are:

  • Reliable and professional.
  • Flexible with scheduling.
  • Comfortable following a script and providing feedback.
  • Representing diverse ages, genders, body types, and life experiences.

If you have questions or would like to apply, please email Janelle Chopp at chjanell@umich.edu. If available, include a copy of your resume with your message.

Standardized Patient Handbook

Print only Standardized Patient Handbook

Policies, Procedures, and Expectations | 2024-2025

Welcome to the Program

This handbook is not a comprehensive guide to simulation. Rather, you, as a Standardized Patient (SP), will find guidelines, processes, and procedures to assist you in your role as an SP. The University of Michigan-Flint School of Nursing Center for Simulation and Clinical Innovation (CSCI) has adopted and follows The Association of Standardized Patient Educators (ASPE) Standards of Best Practice (SOBP). If you have questions or concerns about anything in this document, please contact Ronald Streetman right away for clarification.

Program Introduction

Human simulation is a recognized methodology that involves human role players interacting with learners in a wide range of experiential learning and assessment contexts. At the inception of the practice, the human role players portrayed patients and were commonly referred to as standardized or simulated patients. In more recent years, SPs may portray an expanded scope of roles (e.g., clients, family members, and healthcare professionals). There is increasing recognition that SP methodology can be applied to the work of any individual portraying a human in any simulation modality (e.g., confederates, learners playing roles other than themselves, technicians operating a manikin). At the same time, there also may be distinctions in the nature, scope, and function of those who portray roles. For example, confederates have been described as health professionals who are “planted” in a scenario to guide it while SPs act as a proxy for the person that they represent and often do not have a health professional background.

General Information

The goal of the School of Nursing (SON) Center for Simulation and Clinical Innovation (CSCI) is to provide a safe learning experience that promotes a successful understanding of all aspects of health care.

The goal of the CSCI staff is to provide a realistic, effective, and efficient environment for teaching and learning. Simulation scenarios are designed to help the student develop problem-solving and clinical decision-making skills. The CSCI will attempt to include all environmental factors to make the students’ learning experience realistic and authentic. For enhanced learning, all students are expected to come to the center prepared. The faculty will provide students with pre-learning materials and pre-briefing prior to their simulation-based experience (SBE) and will offer opportunities for reflection with structured feedback and debriefing immediately after the SBE to promote self-reflection and the development of clinical reasoning.

The following information is to ensure quality and safety while using the CSCI. It is expected that all faculty, staff, and participants involved in the classroom, clinical skills, remediation, and simulation activities will adhere to these guidelines. The Simulation Specialist/Coordinator will update the contents of this manual when necessary. All faculty, staff, and participants will be able to access the most current version, complete with any revisions, of this CSCI Standardized Patient Handbook on the CSCI website at https://www.umflint.edu/simulation-center.

Mission

The CSCI is dedicated to excellence in healthcare education by advancing patient safety and improving interprofessional communication, teamwork, and clinical performance through state-of-the-art simulation-based experiences and research. The mission of the CSCI is to provide high-quality simulation-based experiences for future healthcare professionals, focusing on evidence-based, culturally competent, collaborative interprofessional patient-centered care, thus improving patient safety and health outcomes.

Vision

The University of Michigan-Flint (UM-Flint) School of Nursing will be a leader in the innovative use of simulation-based education technologies for nursing and interprofessional healthcare education. This will be accomplished by:

  1. Offering a safe multi-modal simulated learning environment for learning, where high-quality, safe patient care is emphasized through the utilization of evidence-based clinical decision-making.
  2. Competency-based assessments of our learners.
  3. Fostering collaborative partnerships between disciplines both within the UM-Flint and the local community to facilitate the development of interprofessional teamwork and communication skills.
  4. Advancing the science of simulation-based education by contributing to the growing body of knowledge supporting the role of simulation in healthcare education and improved patient outcomes.

Standardized Patients (SPs)

Standardized Patients are lay people who are trained to simulate a set of symptoms and medical conditions accurately for specific scenarios. They are used both in teaching situations as well as in exams to assess students’ clinical and interpersonal skills, basic communication, and critical reasoning.

Definitions or roles of an SP include:

  • A person who has been carefully coached to simulate an actual patient so accurately that the simulation cannot be detected by a skilled clinician. In performing the simulation, the SP presents the gestalt of the patient being simulated; not just the history, but the body language, the physical findings, and the emotional and personality characteristics as well (Barrows, 1987).
  • An individual trained to portray a patient with a specific condition in a realistic, standardized, and repeatable way and where portrayal/presentation varies based only on learner performance; this strict standardization of performance in a simulated session is what can distinguish standardized patients from simulated patients (ASPE).
  • SPs can be used for teaching and assessment of learners including but not limited to history/consultation, physical examination, and other clinical skills in simulated clinical environments (ASPE).
  • An individual who is trained to portray a real patient in order to simulate a set of symptoms or problems used for healthcare education, evaluation, and research (SSH).

Scenarios typically represent the following domains of instruction for learners and/or assessment for candidates:

  • History taking
  • Physical examination
  • Communication/Interpersonal skills
  • Management/Treatment

There are five main types of sessions which may require SPs:

  • Teaching – students may or may not be assessed on their performance
  • Examination – students are definitely assessed on their performance
  • Remediation – students are being re-assessed based on past performance
  • Research – the methodology of the CSCI is used to test a hypothesis
  • Promotion – the simulation capabilities of the CSCI are used to advertise something

Standardized Patients operate within three core competencies:

  • Facts, wherein an SP learns and accurately reproduces the details of a particular role
  • Findings, wherein an SP learns and accurately reproduces emotional, psychological, and/or physical symptoms
  • Feedback, wherein an SP provides well-considered, constructive written and/or verbal feedback regarding candidates’ performances

Some scenarios may require all three core competencies.

Departments

The CSCI at the University of Michigan-Flint provides clinical simulation services for a number of different Schools and Departments. The following is a current list of programs that currently request SPs for teaching sessions, workshops, examinations, and remediation:

  • School of Nursing
  • Healthcare Simulation Certificate Program
  • College of Health Sciences
  • Physical Therapy Program
  • Occupational Therapy Program
  • Respiratory Therapy Program
  • Physician Assistant Program

The CSCI may occasionally receive requests for SPs from organizations external to the University of Michigan-Flint as well.

Location

The primary location for simulation sessions in the School of Nursing Center for Simulation and Clinical Innovation (SON-CSCI) is located at:

University of Michigan-Flint
William S. White Building
509 Harrison Street
Flint, MI 48502

  • 1st Floor CSCI, Room 1106
  • 1st Floor CSCI, Room 1124
  • 2nd Floor CSCI, Room 2203
  • 3rd Floor CSCI, Room 3148

Appointment Process

As a successful applicant, you will have received a letter of offer appointing you to the role of SP for the School of Nursing. This letter is sent directly to you by Human Resources (HR). You are then required to complete and submit several documents, some in-person to HR, in order to process your appointment. You are expected to complete these steps promptly. Payment cannot be processed for hours worked if these steps have not been completed or done correctly.

Wolverine Access Employee Self-Service

Employee Self-Service is a secured web portal that allows you, the employee, to view, print or update your personal information including employment information, time reporting, payroll and compensation, applicable benefits coverage, vacation allowance, and campus personal information. Employees can update their home address and emergency contact information from this portal as well.

Log in to Wolverine Access by clicking on MyUM-Flint at https://www.umflint.edu/ or at https://wolverineaccess.umich.edu.

If you have any difficulties accessing Wolverine Access or your Outlook email account, please contact the Information Technology Services (ITS) department at 810-764-HELP or email 4HELP@umich.edu.

Email Communications

Your UM-Flint email address is the CSCI’s preferred method of communication between the CSCI and the SP population. Any other form of communication (phone calls or emails to private, outside addresses) will be at the courtesy of the individual CSCI staff. Please make it a habit to check your UM-Flint email regularly.

Your MCard

The MCard is an ID card for students, faculty, and staff of the University of Michigan-Flint. The MCard features a photo of the holder, the holder’s name, association (student or department for faculty and staff), and University of Michigan ID Number.

The MCard serves the following purposes:

  • ID verification for many offices on campus
  • Allows for swipe access to ITS computer labs
  • An ID card for the Recreation Center
  • Allows users to swipe into our multi-function printers all across campus

To obtain your MCard, please visit MCard.umflint.edu and follow the instructions to order your MCard. Ordering your MCard will allow you to submit an appropriate photo of your choice.

To complete your form, you must submit the following:

  • Government-issued photo ID (Driver’s License, State ID, or Passport)
  • Recent Digital Photo
  • Head and Shoulders (Passport Style)
  • Color (No black & white or sepia will be accepted)
  • No filtered/character pictures
  • Plain light-colored background

Parking

The CSCI is located within the William S. White Building. The approved parking surface lots suggested are Lot 8, Lot 9, and Lot 10 (Q, R, & S). Parking permits are required by the University.

Yearly parking permits for faculty and staff personal vehicles are available at the beginning of the Fall semester at the Department of Public Safety (DPS) administrative office located in the Hubbard building. Parking permits for Faculty and Staff with temporary appointments are available at the DPS administrative office. Faculty and staff are charged a fee for the parking permits as set by the University. The fee can be paid by payroll deduction or paid for at the time of issuance.

For those with disabilities, temporary parking permits for students as well as faculty and staff are available through the Office of Accessibility Services in CAPS, located in Room 264 UCEN. Permits are valid for up to 30 days and require documentation for need from a medical professional. Parking permits requested in excess of 30 days must be obtained from the Michigan Secretary of State office. The application for a permit is available at your local Secretary of State office or online.

In addition to a disability parking permit, a UM-Flint student, faculty, or staff parking permit is also required.

Faculty and staff who wish to park on the Ann Arbor campus will be required to have a valid MCard and a valid UM-Flint parking permit in order to access the gated “Blue” parking areas. The UM-Flint White permit is also valid in Yellow and Orange lots. Your MCard will be activated upon the issuance of your UM-Flint parking permit. Please contact the ITS Department for your MCard.

If your training and/or simulation session ends after dark, you may contact Public Safety to accompany you from one University location to another University location, to your vehicle, or to a bus stop on University property by calling 810-762-3335.

Professional Standards and Behaviors

Conduct

SPs have a responsibility to:

  • Treat all learners and staff with respect and fairness
  • Treat all learners and staff equitably, regardless of age, gender, race, ethnicity, national origin, religion and spiritual belief, disability, or sexual orientation
  • Remain alert and ready, even if serving as a backup or on rotation

Respect

All students/learners are expected to respect the SP’s social and physical boundaries. You, the SP, must self-identify and execute personal boundaries (e.g., modesty, limits to physical touch, impact on person). If at any time a student/learner violates your boundaries, immediately ask the student/learner to “stop” and immediately report any concerns to the Simulation Coordinator or the Simulation Technician. Violations are never acceptable, nor are you, the SP, expected to experience or tolerate any social or physical boundary violation.

Promptness

Please arrive on time for training and simulation sessions:

  • If you are going to be late or absent for any reason, please notify the Simulation Coordinator or Simulation Technician right away.
  • If you miss a previously scheduled training session without notifying the Simulation Coordinator or Simulation Technician you may be dropped from the simulation session and be unable to schedule future SP scenario sessions.

Inappropriate Behavior

The following behaviors are considered inappropriate by UM-Flint, in that an SP demonstrates disrespect for others or a lack of professionalism in interpersonal conduct:

  • Soliciting contact with learners/candidates outside of the scope of your work as an SP
  • Assessment of academic or professional performance based on factors unrelated to the established criteria of the evaluation
  • Unwanted or unwarranted physical conduct or threat of the same
  • Sexual harassment, including romantic relationships between teachers and learners in which the teacher has authority over the learner’s academic progress
  • Harassment and/or discrimination based on age, gender, race, ethnicity, national origin, religion, disability, or sexual orientation
  • Unwanted personal communication, whether it be verbal, written, or electronic
  • Loss of personal civility, including shouting, personal attacks or insults, displays of temper, such as throwing objects or damaging property

Confidentiality

Simulation scenarios represent a considerable investment in development and implementation, so please use secure handling methods with scenario information. Simulation scenarios are often emailed, but once printed should not be left lying around the CSCI, or discussed with friends, family, coworkers, fellow students or future students, etc. Best practice would be to file the simulation scenario somewhere secure during the training period and then return the simulation scenario to the Simulation Coordinator or Simulation Technician.

Any disclosure of simulation-based experiences, techniques, patient information, or distractors employed to meet student outcomes outside of the structured debrief session is strictly prohibited. Evidence of disclosure is cause for removal from the SP program and may be subject to review by the Student Advisory Council for academic integrity.

The following behaviors are considered breaches of confidentiality and may result in dismissal from your work as an SP:

  • Seeking contact with learners outside of the scope of your work as an SP
  • Disclosing information related to any simulation, skills, or exam session

Conflict

The most effective way to handle conflict is to address it immediately and non-confrontationally; often, a person is simply unaware that his/her behavior has been perceived as offensive. Even if that person is aware, he or she may choose to correct the behavior appropriately if given the opportunity to do so in a non-threatening way.

If any concerns arise in any given situation, discuss them with the Simulation Coordinator or Simulation Technician.

If any matter is not resolved successfully, SPs may go up the chain of command, including contacting Human Resources.

Scent Policy

In recognition of individuals with asthma, allergies, and severe environmental and chemical sensitivities, we would like to run scent-free sessions. SPs are asked to refrain from wearing fragrances and strongly-scented personal care products during training and simulation sessions. This includes perfumes, colognes, aftershave, strong deodorants, body sprays, hair gels, sprays, and shampoos that retain their smell when dry, and other strong-smelling products.

Strong body odor can be distracting, so if you will be exerting yourself prior to or during a scheduled session, please use a non-scented hygiene product to control your personal odor if needed.

Your cooperation is greatly appreciated.

Further, the CSCI may ask you to purposely wear an odor to create realism for a scenario. This will depend on the specific scenario or patient you are portraying.

Compensation

Standardized Patients are paid at the following rates based on their tier:

  • Standardized Patient Tier 1: $15.00 per hour
  • Standardized Patient Tier 2: $20.00 per hour

SPs are guaranteed payment for a minimum of two (2) hours for every scenario/shift they show up, dress, and prepare for, even in the event that the SBE ends up canceled, or there is a no-call, no-show situation of the faculty and/or student learner(s). Likewise, if an SBE was canceled by faculty or staff less than 24 hours before the start of their SP shift, the SP is guaranteed payment for a minimum of two (2) hours. Exceptions to these rules are for any unexpected university closures outside the control of the CSCI or if a 24-hour cancellation notice was given to the SP via our preferred method of communication (UM-Flint Google Email).

The CSCI requires each SP employee to have a hard copy of their timesheet signed by the Simulation Specialist/Coordinator to confirm the time worked. Then, the hard copy timesheet must be submitted directly to Lisa Peterson, Senior Administrative Assistant for the School of Nursing, HR Administrative Specialist, at lispete@umich.edu. Further, each SP will also enter their hours worked into Wolverine Access as required by the School of Nursing. Late timesheet submissions may delay the employee’s payments.

To view the biweekly and monthly pay dates, please visit:
http://www.finance.umich.edu/finops/payroll/forms/cutoffsdeadlines

For questions regarding payroll, please refer to Wolverine Access or the payroll department by calling your HR Administrative Specialist at 810-237-6505 or emailing Lisa Peterson at lispete@umich.edu.

Reliability and Promptness

Arrival Time

Tight logistics are crucial for our events. It is vital that SPs arrive at the scheduled time, which is usually 15 to 30 minutes prior to the actual start time of an event. SPs are compensated for this time.

Role Readiness

SPs are expected to ensure that their performance is consistent and accurate with each “take” of the scenario. Because you will be frequently asked to engage in roles that require at least a small amount of physical and emotional vulnerability, SPs will be provided supportive and safe training and learning environments.

SPs are expected to come to all sessions fully prepared to perform their roles. This includes training sessions. Please familiarize yourself with your materials before you arrive so that everyone will benefit fully from the training. Training sessions will focus on answering specific questions, case portrayal, clarifying checklist items, and standardization. The Simulation Coordinator or Simulation Technician will monitor all SP performances and checklists to ensure accuracy and consistency. If at any time an SP is not fulfilling these expectations, the SP may be taken off of a case at the discretion of the Simulation Coordinator or Simulation Technician.

Scenario Cancellation

In the event that a simulation scenario is requested to be canceled or rescheduled by UM-Flint faculty or staff, you will receive an email, via our preferred email method of communication, no less than 24 hours (1 business day) before your scheduled arrival time. Please check your UM-Flint email before coming to campus to avoid any errors in communication.

Call-In/Call-Off Expectation

In the unfortunate event that you are ill and/or an unforeseen incident happens, we expect you would give us the courtesy of a 24-hour advance notice of your intent to cancel or call-off. This 24-hour advance notice will supply us with ample time to locate and schedule a replacement for the scenario you were scheduled for. Please note that we will always consider each individual circumstance as issues arise.

Late Arrivals, “No Shows,” and Cancellations

The late arrival of the SP, cancellations, and “no-shows” are detrimental to running an efficient program. If persistent tardiness and/or absenteeism (with or without prior notification to SP staff) becomes a problem, the SP may be placed on a suspension or terminated from the program.

Please note that we will always consider individual circumstances before taking any such action.

Please read U-M Standard Practice Guide Policy 201.67 “Work Schedules” as it applies to all Staff with the exception of those represented by a bargaining unit.

Inclement Weather Notification Plan

The UM-Flint may close in the event of inclement weather or other unforeseen circumstances.

Severe weather, power outages, gas leaks, a water main break: any of these situations can cause a full or partial closure of the campus. Incidents may occur that will necessitate the closing of campus at any time of the day, and sometimes, only a portion of a day’s classes may be canceled. The leadership team that makes the decision to cancel classes for an entire day will try to make the announcement no later than 5:00 a.m. for the sake of those who have a long commute to campus. However, with the unpredictability of any situation, this may not always be possible.

When inclement weather forces the campus-wide cancellation of classes, the UM-Flint Emergency Alert System will be activated so that registered users will receive text messages and voicemail. If you have not registered to receive UM-Flint Emergency Alerts, please visit the Emergency Alert Sign-up page at https://www.umflint.edu/emergency-alert-sign.

Self-Schedule Process

To simplify scenario scheduling, the CSCI created and maintains a shared Google Doc that allows our SP population to self-sign up to work simulation scenario sessions as they become available and/or as their individual schedules allow. Upon hire, you will receive an invitation to join this shared document. Please be aware of the following rules when using the Google Doc:

  • Please only sign up for simulation scenarios you feel you are comfortable portraying.
  • Please DO NOT delete ANY information from the document for any reason.
  • Do not “hold” dates for yourself that you may or may not be available to work.
  • Do not remove anyone from a scenario date or time even if asked by them.
  • Please do not share the Google Doc with anyone.
  • Removing your name from a scenario date and time does NOT replace calling/emailing the Simulation Coordinator or Simulation Technician in the event that you can no longer work that simulation scenario.

Please read U-M Standard Practice Guide Policy 201.67 “Work Schedules” as it applies to all Staff with the exception of those represented by a bargaining unit.

Training Sessions

SP training prepares SPs to portray roles, give feedback, and complete assessment instruments, if applicable. These three areas are discrete skills but are not mutually exclusive. It is the responsibility of the SP to integrate the development of these skills into the role according to the learning objectives of the activity.

Training sessions are typically scheduled at:

University of Michigan-Flint
William S. White Building
509 Harrison Street
Flint, MI 48502

  • 1st Floor CSCI, Room 1106
  • 1st Floor CSCI, Room 1124
  • 2nd Floor CSCI, Room 2203
  • 3rd Floor CSCI, Room 3148

If training is to occur in a different location, the CSCI will notify you.

Cell Phones/Electronics

NO cell phones and/or other personal electronics are to be used during any training or student/learner encounter. Such activity has the potential for seriously disrupting an educational or assessment session, and violating The Family Educational Rights and Privacy Act (FERPA) regulations.

Simulation Sessions

Scenarios

You will be provided an SP scenario script well before your first scheduled scenario. Please familiarize yourself with the SP scenario script PRIOR to the session; the more you know, the smoother the session will be. Complex simulations may require more time, training or practice, so please be as flexible as possible if the Simulation Coordinator or Simulation Technician requires you to attend more than one training or scenario Dry Run.

Dry Runs

Dry Runs, or scenarios with no real student/learner participants present, may be scheduled to ensure quality. This is like a “dress rehearsal,” and you will be required to wear whatever makeup and/or clothing may be necessary for the simulation. Other healthcare professionals/educators will act as student/learner during the Dry Run, and the Simulation Coordinator or Simulation Technician may act as the clinical faculty/evaluator.

Stay In Role

ALWAYS maintain your role, right up until the student/learner participants exit the simulation environment, UNLESS you are providing feedback following the simulation.

Once a session begins, please keep your voice down between encounters. If there is another SP in the room, you are permitted to have a friendly conversation, but not a boisterous one.

Re-Direction

Sometimes an SP has to deflect questions and/or redirect a student/learner if that student/learner appears to be hesitant or heading in the wrong direction (e.g., pursuing history in a physical exam case). In this instance, the SP should say something like: “Aren’t you going to examine me?” Specific lines for redirection are often provided in the SP scenario script or are determined during training sessions with your counterparts and the Simulation Coordinator or Simulation Technician.

Feedback

Feedback is critical to learning. While the student/learner may receive feedback from many educational sources, including clinicians and peers, SP feedback provides a unique perspective to the student/learner. With the appropriate training, you, the SP, may provide feedback on a student/learner’s communication, clinical, or procedural skills. Effective feedback requires knowledge of the Plus-Delta model of debriefing that has been adopted by the CSCI as the preferred method of debriefing after a simulation scenario.

Video Recording

Sessions may be recorded, including moments when a learner or clinical faculty is not in the room. Be sure to use designated change rooms and refrain from any commentary regarding the learner, evaluator, or process. A good process to operate in is the idea that someone could ALWAYS be watching.

Clothing

Please dress as required for your role. Sometimes this is specified in the simulation patient scenario. If not, it will be predetermined with you, the Simulation Coordinator or Simulation Technician, and any counterparts you may have prior to the actual session.

If you are required to wear a gown, it will be provided for you prior to the session. Please ensure that you wear appropriate undergarments (sports bra, briefs), and bring a dressing gown or robe to wear during breaks.

Makeup

Some sessions require the SPs to wear makeup to reinforce the simulation and to create realism. If you are in a scenario that requires makeup, you may be required to arrive earlier to allow time for makeup application. The Simulation Specialist/Coordinator or Simulation Technician will determine how much earlier you should arrive based on how many other SPs require makeup, and how complex the application will be.

Additional Information

Personal Belongings

Please keep your baggage to a minimum when reporting for a session. However, some scenarios will have downtime in between sessions. Please bring something you wish to do to fill your time with, i.e. a book to read, homework, etc.

Food

The CSCI does not provide meals, but there is a fridge and microwave available in the School of Nursing, Nursing West Office for SPs who wish to bring food with them for the day.

Some sessions may provide meals for SPs. In these events, please notify the Simulation Coordinator or Simulation Technician if you have any dietary restrictions and/or allergies. The facilitators will inquire if adequate substitutions can be provided for you, but if the request is very individualized, you should provide your own meal.

Food and beverages are permitted in all debrief rooms/spaces of the CSCI. However, in order to preserve costly simulation equipment, food and beverages are restricted around the Human Patient Simulators (HPS) in all spaces within the CSCI, on the first, second, and third floors.

What You Can Expect From Us

The CSCI staff and faculty will use care to protect the confidentiality of any personal information that you have provided to the CSCI.

Program staff will all make reasonable efforts to ensure that SPs will not be knowingly placed in any situations where their health or safety will be compromised.

We will make every effort to ensure scenarios and/or training sessions start and end on time. Scheduling for events will happen as far in advance as reasonably possible, in order to ensure that people can plan ahead accordingly.

We are available to listen to any program-related questions and/or concerns and will do our best to find answers/remedies for them. We will provide SPs with sufficient training and preparation in order to feel comfortable with presenting a scenario, teaching techniques, or providing feedback.

Please contact any of us, we are happy to help:
Contact Us

Standards Citation and References

INACSL Standards Committee. (2021). Healthcare Simulation Standards of Best Practice. Clinical Simulation in Nursing, https://doi.org/10.1016/j.ecns.2021.08.018.

Lewis, K. L., Bohnert, C. A., Gammon, W. L., Hölzer, H., Lyman, L., Smith, C., . . . Gliva-McConvey, G. (2017). The Association of Standardized Patient Educators (ASPE) Standards of Best Practice (SOBP). Advances in Simulation, 2(1). doi:10.1186/s41077-017-0043-4

Lopreiato, J. O. (Ed.), Downing, D., Gammon, W., Lioce, L., Sittner, B., Slot, V., Spain, A. E. (Associate Eds.), and the Terminology & Concepts Working Group. (2016). Healthcare Simulation Dictionary. Retrieved from SSIH Healthcare Simulation Dictionary

Maxworthy, J., Epps, C., Okuda, Y., Mancini, M., & Palaganas, J. (2022). Defining Excellence in Simulation Programs (2nd ed.). Philadelphia, PA: Wolters Kluwer. ISBN-13: 978-1975146467.

Society for Simulation in Healthcare Accreditation (2016). SSH accreditation informational guide. Retrieved from SSIH Full-Accreditation.