Crisis Services

During Business Hours:

The CAPS office is available for walk-in mental health crisis appointments (in person or remote) for students Monday to Friday from 8 a.m. – 4 p.m.

To ensure appropriate and effective support for students in crisis, students requesting a walk-in crisis appointment after 4 p.m. will be referred to our CAPS After Hours service unless one or more of the following circumstances apply:

  • The student discloses an active threat of harm to self or others. In this situation, a CAPS Counselor will be notified immediately to provide the student with appropriate support.
  • The student requesting the walk-in crisis appointment is an established and active client with CAPS at the time of the request. In this situation, a Counselor, if available, may meet with them after 4 p.m. Otherwise, they will be referred to CAPS After Hours services.

Please visit our office (264 UCEN) or call (810) 762-3456 to request walk-in crisis services.

After Business Hours:

CAPS After Hours provides mental health crisis support to any currently-enrolled UM-Flint student or any person concerned about a UM-Flint student. When the CAPS office is closed, callers have the option to press 0 to speak with a licensed mental health professional to receive assistance in any mental health crisis situation.

CAPS After Hours is available on evenings, weekends, and holidays by calling the CAPS main line at (810) 762-3456 and following the menu prompts.

CAPS After Hours is provided to students in conjunction with existing campus and emergency services, such as:

For immediate, emergency assistance, please call 911 or go to your nearest emergency room.

Examples of situations that might constitute a mental health crisis:

  • Student has taken recent steps to end their life.
  • Student has serious thoughts of killing him/herself. 
  • Student has a current plan to attempt suicide.
  • Student has thoughts of seriously harming or killing someone else.
  • Student is seriously concerned about another student who may be at risk of self-harm (suicide)/harming others.
  • Student has recently been physically or sexually assaulted. 
  • Student has had a relative, close friend, or animal companion receive a serious diagnosis or recently died. 
  • Student has not slept in 2 or more days. 
  • Student is having strange experiences such as hearing voices or seeing things other people do not.
  • Student is experiencing such emotional distress that s/he has not been able to meet daily responsibilities (e.g., not attending class or work).
  • Student has had a severe reaction to psychiatric medication.
  • Student has witnessed a traumatic event within the last few days.

Additional Crisis Resources

  • National Suicide Prevention Lifeline: (800) 273-TALK (8255).
    • People who are deaf or hard of hearing can contact the Lifeline via TTY by dialing 711 then (800) 799-4889
  • General Crisis Text Line: Text HELLO to 741-741
  • BIPOC specific resources:
    • Crisis Text Line: Text STEVE to 741-741
  • Veteran specific resources:
  • LGBTQIA+ specific resources: