How CARE Works

Listed below are the steps involved in the CARE process and what you can expect as a reporter or student of concern.

Step 1: A CARE report is submitted

  • The university may receive written or verbal reports by any person who is concerned about a UM-Flint student. These reporters may be members of the CARE Team, students concerned about themselves, parents, faculty and staff, the local community, or other students. 
  • Upon submission of an online report, the reporter will receive a confirmation message which indicates the CARE Team received the concern.

Step 2: Preliminary review by CARE Team Chair or designee

  • CARE Team Chair and/or designee will review all reports upon submission. 
  • During this review, CARE Team Chair checks to see if the reported concern warrants an immediate response. If an immediate response is warranted, Chair will contact DPS and/or call an emergency CARE Team meeting.
  • If no immediate response is warranted, Chair will forward the report to CARE Team to be reviewed at the next CARE Team meeting.

Step 3: Review of CARE report by CARE Team

  • During CARE Team meeting, CARE Team members will review the information provided and gather additional information as needed to make a risk level assessment.

Step 4: Interventations/support measures determined

  • After reviewing all available information and making an assessment, the CARE Team will develop a plan to provide support and resources to address the reported area of concern and/or to minimize the risk.
  • The CARE Team may decide the situation does not warrant any further measures or interventions, but may continue to monitor as needed.

Step 5: Follow-up / Monitoring as needed

  • Once a(n) intervention/support plan has been developed, a member of the CARE Team will follow-up with the student of concern usually via phone or an in-person meeting.
  • During this follow-up, the CARE Team member will provide the student support resources, referrals, or targeted intervention tools to address the reported concern. In some cases, the student might be scheduled for additional follow-up meetings with a member of the CARE Team.
  • The CARE Team may reach out to individuals who submitted the report, where appropriate. This reachout is often to:
    • gain more detailed information from the reporter regarding the submitted concern;
    • to provide strategies to the reporter on how to manage the ongoing situation;
    • to provide neccesary updates to the reporter, especially in instances where safety and well-being are of concern;