Refund Methods

The University of Michigan-Flint is now using JP Morgan Chase Corporate Quick Pay for the processing of refunds. If you have a pending refund, you will receive an email and/or text from Chase to set up an account for electronic refunds or request a paper check. You are NOT required to have an account through Chase Bank. You can verify the refund amount by logging into the Student Account Center and viewing your account activity. Please make sure your mobile phone number and address are up to date in the Student Information System (SIS) for timely and accurate processing.

If your account is paid in full prior to cancelling, dropping or withdrawing from the semester, tuition and fees will be adjusted based on the date of cancellation, drop or withdrawal. Financial aid will be adjusted if appropriate and refunds will be processed.

E-Refund
This is a time saving and convenient way to have your excess Financial Aid or other student account credits directly deposited into your checking or savings account. When you are eligible for a refund you will receive communication from JP Morgan Chase. Touchnet will no longer be used for refunds.

Paper Check
Paper checks are mailed via the United States Postal Service to the address that is on file in SIS. You must have an address in the United States. Checks are not mailed to foreign addresses.

Refund Process for Financial Aid Credits

Fall & Winter Semesters
Financial aid is disbursed approximately 10 days prior to the beginning of the Fall and Winter semesters. On that day the Cashiers/Student Accounts Office will process all refunds for students with eligible credits remaining on their student account. You have the option to receive this refund through e-refund or in paper check form by mail to your registered address.

Spring & Summer Semesters
Financial aid is disbursed on the first day of the semester. On that day the Cashiers/Student Accounts Office will process all refunds for students with eligible credits remaining on their student account. You have the option to receive this refund through e-refund or in paper check form by mail to your registered address.

State Authorization Reciprocity Agreement

Refunds for fully online, out-of-state (distance education) students fall under the above rules except for students in states not participating in the National State Authorization Reciprocity Agreement (SARA). To determine if a state is participating in SARA, students may refer to the Distance Education Disclosures. It is the student’s responsibility to contact the Cashier’s Office in writing if their refund does not fall under the agreement for SARA states.