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Refund Methods

Student Refunds Processed Through JPMorgan Chase Concourse

The University of Michigan-Flint partners with JPMorgan Chase Concourse to process student refunds.

If you have a refund due on your student account, you will receive an email and/or text message from JPMorgan Chase with instructions to select your refund preference. You may choose to receive your refund through direct deposit (e-refund) or by paper check. A Chase Bank account is not required to receive your refund.

You can verify your refund amount by logging into the Student Account Center and reviewing your account activity.

To ensure timely and accurate refund processing, please keep your mobile phone number and mailing address current in the Student Information System (SIS).

Adjustments Due to Schedule Changes

If your account has been paid in full and you subsequently cancel, drop, or withdraw from courses, tuition and fees will be adjusted based on the effective date of the change. Financial aid may also be adjusted and any resulting credit balance will be refunded according to the university’s refund procedures.

E-Refund (Direct Deposit)

E-refund is the fastest and most convenient way to receive excess financial aid or other student account credits. Refunds are deposited directly into your checking or savings account.

If you are eligible for a refund, JPMorgan Chase will contact you with instructions for setting up direct deposit.

Paper Check

Students may choose to receive their refund by paper check. Checks are mailed through the U.S. Postal Service to the mailing address on file in SIS.

Please note:

  • Refund checks cannot be mailed to international addresses.
  • A valid U.S. mailing address is required.

Refund Processing for Financial Aid Credit Balances

Fall & Winter Semesters

Financial aid is generally applied to student accounts approximately 10 days before the start of the Fall and Winter semesters. Students with eligible credit balances remaining after all charges have been paid can typically expect refunds to be processed within one to two weeks.

Refunds are issued either by direct deposit (e-refund) or by paper check.

Summer Semesters

Financial aid is applied to student accounts on the first day of the Summer term. Students with eligible credit balances remaining after all charges have been paid can typically expect refunds to be processed within one to two weeks.

Refunds are issued either by direct deposit (e-refund) or by paper check.

State Authorization Reciprocity Agreement

Refunds for fully online, out-of-state (distance education) students fall under the above rules except for students in states not participating in the National State Authorization Reciprocity Agreement. To determine if a state is participating in SARA, students may refer to the Distance Education Disclosures. It is the student’s responsibility to contact the Cashier’s Office in writing if their refund does not fall under the agreement for SARA states.