Consumer Information

In accordance with federal regulations set forth by the Higher Education Act of 1965, as amended, this guide contains a summary of consumer information that must be made available to all students at the University of Michigan-Flint. Each topic listed gives a brief description of the information that must be disclosed and explains how it may be obtained.  If you need assistance obtaining information listed here, contact the Office of Financial Aid.

General Information about the University of Michigan-Flint

Family Educational Rights and Privacy Act
In carrying out their assigned responsibilities, many offices at the University of Michigan-Flint collect and maintain information about students. Although these records belong to the university, both university policy and federal law accord students a number of rights concerning these records. The Federal Family Educational Rights and Privacy Act (FERPA) established the rules and regulations regarding access to and disclosure of student records.

To fulfill FERPA requirements, the university has established policies on student records. These policies outline a student’s rights regarding his/her records, where records about the student may be kept and maintained, what kinds of information are in those records, the conditions under which the student or anyone else may have access to information in those records, and what action a student can take if it is believed that the information in his/her record is inaccurate or that the student’s rights have been compromised. The policies on student records are available here. For more information, contact the Office of the Registrar.

Services for Students with Disabilities
For information and services for students with disabilities, contact Disability and Accessibility Support Services.

Student Body Diversity
For information about the diversity of the university student body, contact the Office of Institutional Analysis.

Cost of Attending the University
Information regarding the estimated cost of attendance (including tuition and fees, books and supplies, room and board, transportation, and miscellaneous expenses) can be found here.

For actual tuition and fee charges, please contact the Cashier’s/Student Accounts.

For estimated tuition and fees, books and supplies, room and board, and personal/miscellaneous expenses, contact the Office of Financial Aid.

Refund Policy
The university has a tuition refund policy that stipulates the amount of tuition and fees that are refunded to a student who drops one or more courses, or withdraws from all classes during a term. In addition, certain refund policies may apply to out-of-state distance education students. See State Authorization and click on your state.

Withdrawal Procedures
Students may withdraw from the university (i.e., drop all courses) up to and including the last day of classes without petitioning the Academic Standards Committee. A notation to that effect is made on the transcript.

A disenrollment form must be completed when a student drops all classes during a particular semester. If a student has registered early for future semesters, a form must be completed for each semester from which the student wishes to disenroll. The disenrollment form is available through the Office of the Registrar; the effective date of the withdrawal is the date the form is received by the Office of the Registrar. For more information on how to withdraw or policies regarding withdrawing please contact the Office of the Registrar.

Withdrawing from classes also impacts any financial aid received for that semester. Information on the impact of withdrawing/disenrolling can be found here.

Repayment Policy (Return of Title IV Aid)
The federal government mandates that students who withdraw from all classes may only keep the financial aid (federal Title IV grant and loan assistance) they have “earned” up to the time of withdrawal. Funds that were disbursed in excess of the earned amount must be returned by the university and/or the student to the federal government.

Descriptions of Academic Programs
Information on the university’s academic programs and degree offerings is available from the various schools/colleges and admitting offices (Undergraduate Admissions, Graduate Programs).

Faculty
The University of Michigan-Flint has a system of shared governance and established bylaws. Specific information on the university’s faculty and instructional personnel is available through the campus directory.

Course Schedule
The course schedule may be found on the Office of the Registrar.

Accreditation Information
The University of Michigan-Flint is accredited by The Higher Learning Commission. Students may review copies of documents regarding entities that accredit, license, or approve the institution and its programs. Contact the Office of Institutional Analysis or visit the Accreditations page.

Transfer Credit Policy and Requirements
All transfer credit policies and requirements can be found through the Transfer Student section of the UM-Flint Admissions website or through the UM-Flint Catalog. Students can also enter currents into the UM-Flint Transfer Equivalency Database to check transferability.

Copyright Infringement Policies
Information about the university’s policies related to the use of copyright material, including peer-to-peer file sharing, may be found in the ITS document on HEOA Copyright Compliance Information.

Information on Student Financial Assistance
Information on Student Financial Assistance can be found on the Financial Aid website through the links listed below:

Rights and Responsibilities of Aid Recipients
See Required Reading on the Financial Aid website.

  • Continued Eligibility for Aid
  • Satisfactory Academic Progress – This is the term used to denote a student’s successful completion of course work toward a certificate or degree.  Students must maintain specific academic progress requirements to be eligible for financial aid.
  • Method & Frequency of Disbursements – Financial aid is disbursed (released) to students in different ways depending on the type of aid and other factors. Information about Method and Frequency of Disbursements can be found within the Required Reading document.
  • Terms & Conditions of Financial Aid for Aid Recipients (Please see pages 5-6 in Required Reading)
    • Student Loans – Including Necessity of Repayment and Sample Repayment Schedule; Deferment or Cancellation for teaching or volunteer service such as Peace Corps, Armed Services, etc.

Study Abroad and National Student Exchange
Information regarding arrangements with other institutions to provide instruction is available in two programs– Study Abroad and the National Student Exchange Program.

Scholarship Fraud

According to the Federal Trade Commission, perpetrators of financial aid fraud often use the following lines to sell their scholarship services; students should avoid any scholarship service or website that claims the following:

  • “This scholarship is guaranteed or your money back.”
  • “You can’t get this information anywhere else.”
  • “I just need your credit card or bank account number to hold this scholarship.”
  • “We’ll do all the work.”
  • “This scholarship will cost some money.”
  • “You’ve been selected by a ‘national foundation’ to receive a scholarship” or “You’re a finalist” in a contest you never entered.

If you believe you have been the victim of scholarship fraud, wish to file a complaint, or want more information, call (877) FTC-HELP or see ftc.gov/scholarshipscams. On November 5, 2000, Congress passed the College Scholarship Fraud Prevention Act to enhance protection against fraud in student financial assistance by establishing stricter sentencing guidelines for criminal financial aid fraud.

Student Outcomes

Graduation and Retention Rates
Graduation and Retention Rates are reported each year through the Office of Institutional Analysis. The university’s annual Common Data Set report has the most current information on these rates.

Health & Safety

Campus Safety & Security
The Department of Public Safety (DPS) is a professional, full-service law enforcement agency with responsibility for maintaining a safe environment on the properties of the University of Michigan-Flint. Information on DPS services including safety tips, crime statistics, parking, and emergency preparedness may be found at:

The Office of Environment, Health, and Safety oversees additional health and safety protocols for the entire campus community. A full list of reports and services can be found on the department website.

Vaccination Policies

Information about the university’s policies related to vaccinations can be found under Health Information for All Students here.

Contact Information for Admitting Offices & Schools/Colleges

Schools/Colleges

The Academic Affairs at University of Michigan-Flint is comprised of six academic units:

For information on specific degree programs offered by each college and school can be found here.

The Board of Regents of the University of Michigan

The University of Michigan Board of Regents has oversight over all three U-M campuses, including the University of Michigan-Flint. Click here for the most current information for the Regents of the University of Michigan.

Nondiscrimination Policy Statement

The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of Michigan is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status in employment, educational programs and activities, and admissions.

Address inquiries or complaints to:
Interim Director of the Office for Institutional Equity
234 University Pavilion
303 E Kearsley Street
Flint, MI 48502-1950
Phone: (810) 237-6517
Email: FlintInstitutionalEquity@umich.edu

Complaint Process

The university encourages students and prospective students to address complaints relating to the institution’s policies and consumer protection issues first with personnel in the office, department, school, or college that led to the complaint alleged. If needed, senior university administrators may also become involved to help resolve complaints. Learn more about the complaint process through the UM-Flint catalog, or contact the Office of the Registrar or the Office of the Dean of Students regarding any concerns or complaints.

Website Privacy Policy

The University of Michigan-Flint provides a transparent explanation of the privacy policy for its website, umflint.edu, and how information that is collected by the university is used and protected. The full policy can be found here.

Subject to Change

Because of the nature of federal, state, and institutional guidelines affecting financial aid programs, the information contained in this website is subject to change.